Business Analyst/ API
2 meses atrás
Description:
The transportation industry has no shortage of complex problems requiring creative solutions to scale efficiently. In this role, you will work closely with a team of Software Engineers to gather, manage, and prioritize reporting requirements while collaborating with Product and Client Services to deliver best in class analytics to address industry problems.
Responsibilities
- Understand and become the subject matter expert on multiple software team initiatives working on the Mastermind Product, specifically API integrations
- Analyze, clarify, and validate business needs
- Craft detailed technical user stories based on product requirements
- Define acceptance criteria and test user stories to ensure quality
- Help teams triage, investigate and resolve defects
- Manage dependencies and cross-team coordination
- Act as a liaison between Product and Engineering
- Develop an understanding of Mastery's users and act as an advocate for their needs
Requirements
- 6+ years of experience as a BA in an Agile SaaS environment
- Ability to work independently to meet objectives
- Strong communication (written and verbal) and meeting facilitation skills for both technical and non-technical audiences
- Jira experience
- API/backend testing experience, using tools such as Insomnia, Swagger, Postman
- Strong attention to detail
- Experience in logistics industry a plus
- Project Management or Agile certification a plus
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