Vip customer services
Há 5 dias
Description Join our dynamic team in the exciting world of gambling and casinos as a Customer Service VIP Clients Attendance representative We thrive on creating memorable experiences for our clients, and were looking for individuals who share our passion for providing outstanding service. In this role, you will be the first point of contact for our distinguished VIP clientele, ensuring their needs are met with utmost care and attention. Your friendly demeanor and strong communication skills will play a crucial role in elevating our customers experience while they engage with our gaming services. You will assist our VIP clients with inquiries, bookings, and personalized services that reflect their importance to our brand. We believe in fostering a welcoming and inclusive environment, and as part of our team, you will have the opportunity to contribute to our clients enjoyment and satisfaction. If you are an enthusiastic individual with a knack for building relationships and a commitment to excellence, we invite you to apply and be a part of our winning team, where every day brings new chances to delight our valued customers and create lasting connections Responsibilities Provide exceptional service to VIP clients, addressing their inquiries and concerns promptly Assist VIP clients with account access, troubleshooting and general doubts Maintain a deep understanding of our gaming offerings and promotions to better assist clients. Collaborate with other departments to deliver personalized experiences for our VIP guests. Act as a brand ambassador, representing our values and ensuring a positive image is projected at all times. Handle escalated issues and complaints with professionalism, providing effective resolutions. Monitor client feedback to continuously improve service delivery and client satisfaction. Requirements Proven experience in customer service, preferably in the gambling, hospitality and Entertainment industry. Excellent communication and interpersonal skills, with a friendly and approachable demeanor. In Portuguese and English, Chinese/ Mandrin will be a very good differential Ability to multitask and handle high-pressure situations with ease. Strong problem-solving skills and a proactive approach to addressing client needs. Flexibility to work various shifts, including evenings, weekends, and holidays, as necessary. A passion for providing top-notch customer service and a commitment to exceeding client expectations. Familiarity with casino operations and gaming products is a plus.
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VIP Account Manager
4 semanas atrás
São Paulo, Brasil HR Global Tempo inteiroLocation : São Paulo,Brazil (Remote / Hybrid) Our client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client relationships, supporting engagement strategies, and...
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VIP Account Manager
2 semanas atrás
São Paulo, Brasil HR Global Tempo inteiroLocation: São Paulo,Brazil (Remote/Hybrid) Our client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client relationships, supporting engagement strategies, and...
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Vip Account Manager
Há 6 dias
São Paulo, Brasil Hr Global Tempo inteiroOur client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place.This role will focus on building strong client relationships, supporting engagement strategies, and helping improve the overall VIP experience.Its a...
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Analista de Suporte Vip
Há 3 dias
Sao Paulo, Brasil Emphasys IT Services Tempo inteiro**Atividades**: * Atender os funcionários e VIP´s por atendimento remoto, identificando suas necessidades e oferecendo soluções. - Atuar na identificação de causa raiz dos incidentes e contribuir para implantação de soluções/automações que eliminem os incidentes recorrentes no ambiente. **Experiência Técnica**: * Imprescindível: conhecimentos...
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Analista de Suporte Vip
1 dia atrás
Sao Paulo, Brasil Emphasys IT Services Tempo inteiro**Atividades**:*Atender os funcionários e VIP´s por atendimento remoto, identificando suas necessidades e oferecendo soluções.- Atuar na identificação de causa raiz dos incidentes e contribuir para implantação de soluções/automações que eliminem os incidentes recorrentes no ambiente.**Experiência Técnica**:*Imprescindível: conhecimentos em...
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VIP Account Manager
Há 20 horas
São Paulo, State of São Paulo, Brazil HR Global Tempo inteiroOur client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client relationships, supporting engagement strategies, and helping improve the overall VIP experience. Its a...
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Customer Service/support Specialist
Há 6 dias
Sao Paulo, Brasil Binance Tempo inteiroBinance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...
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Customer Service/support Specialist
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Sao Paulo, Brasil Binance Tempo inteiroBinance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...
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Head of Vip
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Líder de Setor Serviço ao Cliente
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