Customer Service/support Specialist
Há 2 dias
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?**Responsibilities**:- Handle high amounts of chats and voice calls from VIP customers.- Identify and evaluate customers’ needs to deliver satisfaction.- Provide accurate, valid and comprehensive information, and follow up with customers to ensure their issues are resolved.- Provide service excellence so as to develop and maintain VIP customer loyalty.- Analyze and report product malfunctions.- Gather user’s feedback and suggestions and share with relevant business units/departments.- Handle any other ad hoc tasks assigned by supervisor.**Requirements**:- Minimum of 1+ years’ experience in customer service, preferably in finance industry or e-commerce.- Excellent listening, speaking, reading, writing skills, excellent verbal and written communication skills in Portuguese & English.- Ability to work under pressure in a fast-paced environment.- Proficient user of office systems, both customer service specific and windows package.- Confident, articulate, multi-tasking, hardworking and passionate.- Ability to exceed customer expectations.**Working at Binance**- Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry- Fast moving, challenging and unique business problems- International work environment and flat organisation- Great career development opportunities in a growing company- Possibility for relocation and international transfers mid-career- Competitive salary- Flexible working hours, Casual work attire
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Customer Support Specialist
Há 3 dias
São Paulo, São Paulo, Brasil DESPARK AGENCY Tempo inteiroRole DescriptionThis is a full-time hybrid role for a Customer Support Specialist based in São Paulo, SP, with some tasks allowing for remote work. The Customer Support Specialist will be responsible for assisting clients by addressing their inquiries, resolving issues, and maintaining high levels of customer satisfaction. Daily responsibilities include...
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Customer Support Specialist
Há 2 dias
Sao Paulo, Brasil SAP Tempo inteiro**We help the world run better**We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and support customer‘s request to support. As part of the global Customer Success organization, you will play a critical role in the company’s current and future success as your primary goal will be to analyze and enable...
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Customer Support Specialist
Há 3 dias
Sao Paulo, Brasil SAP Tempo inteiro**We help the world run better** We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and support customer‘s request to support. As part of the global Customer Success organization, you will play a critical role in the company’s current and future success as your primary goal will be to analyze and...
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Exceptional Customer Support Specialist
1 semana atrás
São Paulo, Brasil beBeeSupport Tempo inteiroCustomer Support Specialist We are seeking a skilled and experienced Customer Support Specialist to provide exceptional service to our clients. In this role, you will be responsible for answering questions, troubleshooting technical issues, and providing support on a 24x7 basis. The ideal candidate will have excellent communication skills, the ability to...
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Customer Support Specialist
Há 5 dias
Sao Paulo, Brasil Fluke Tempo inteiroThe Customer Support Specialist will learn the intricacies of eMaint and Fluke Connect software products and deliver customer support to customers, partners, and internal team members via telephone, web meeting and chat technologies. This is a ground floor opportunity to join a growing team that supports advancement from within to other departments,...
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Customer Support Specialist
2 semanas atrás
Sao Paulo, Brasil LeanIX GmbH Tempo inteiroLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and...
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Customer Support Specialist
Há 5 dias
Sao Paulo, Brasil SAP Tempo inteiro**We help the world run better** We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and support customer‘s request to support. As part of the global Customer Success organization, you will play a critical role in the company’s current and future success as your primary goal will be to analyze and...
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Customer Support Specialist
Há 4 dias
Sao Paulo, Brasil SAP Tempo inteiro**We help the world run better**We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and support customer‘s request to support. As part of the global Customer Success organization, you will play a critical role in the company’s current and future success as your primary goal will be to analyze and enable...
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Customer Support Specialist
2 semanas atrás
Sao Paulo, Brasil LeanIX GmbH Tempo inteiroLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management.We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and support...
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Exceptional Customer Support Specialist
1 semana atrás
São Paulo, SP, Brasil beBeeSupport Tempo inteiroCustomer Support Specialist We are seeking a skilled and experienced Customer Support Specialist to provide exceptional service to our clients. In this role, you will be responsible for answering questions, troubleshooting technical issues, and providing support on a 24x7 basis. The ideal candidate will have excellent communication skills, the ability to...
