Implementation Specialist

4 semanas atrás

Belo Horizonte, Brasil Remote Jobs Tempo inteiro

Overview

This position is posted by Jobgether on behalf of Ashby. We are currently looking for an Implementation Specialist - Americas in North America.

We are seeking a detail-oriented and customer-focused Implementation Specialist to lead the end-to-end implementation of complex solutions for new customers. In this role, you will collaborate closely with cross-functional teams and strategic clients to ensure smooth onboarding, fast time to value, and a strong foundation for long-term success. You will manage projects, provide technical guidance, and serve as a trusted advisor to customers, helping them navigate change and optimize adoption. This role offers an opportunity to make a tangible impact on customer satisfaction while working in a fast-paced, collaborative, and remote-first environment.

Accountabilities
  • Manage and execute end-to-end implementation and onboarding projects, ensuring milestones and deliverables are met
  • Develop and execute implementation plans tailored to each customer’s needs, with a focus on enterprise clients
  • Serve as the customer’s primary guide and advocate throughout the implementation process
  • Apply change management practices to help customers adapt to new systems and processes
  • Provide technical guidance on complex solutions and advise on best practices to maximize value
  • Collaborate with cross-functional teams including Customer Success, Sales, Product, Engineering, and Operations
  • Proactively identify customer challenges and opportunities, recommending process improvements
  • Maintain thorough documentation of project plans, customer configurations, and internal knowledge
Requirements
  • Proven experience managing and executing implementation or onboarding projects in a customer-facing role
  • Strong customer-centric mindset with excellent relationship-building and communication skills
  • Demonstrated ability to understand technical solutions and guide customers through complex systems
  • Skilled in project management, with the ability to organize, track, and deliver on multiple initiatives
  • Experience with change management and process improvement initiatives
  • Comfortable working remotely and managing stakeholders across distributed teams
  • Strong critical thinking, problem-solving, and solutions-oriented approach
  • Detail-oriented, technically proficient, and data-driven
  • Advanced English communication skills
  • Willingness to travel occasionally
Benefits
  • Competitive compensation with salary range of $110K-$140K plus equity
  • Fully remote role within North America, flexible working environment
  • Unlimited PTO with recommended four weeks per year
  • Twelve weeks of fully paid family leave (US)
  • Generous equipment, software, and office furniture budget
  • $100/month education budget with support for conferences or larger learning investments
  • Opportunity to work with a highly skilled, collaborative team
  • Professional growth and exposure to complex, enterprise-level customer implementations
#J-18808-Ljbffr

  • Implementation Specialist Jr

    Há 5 dias

    Belo Horizonte, Brasil Customer Intelligence Inc. Tempo inteiro

    Join Customer Intelligence Inc. and Shape the Future of Payments in LATAM Right now, we are looking for top talent to join an exciting project with MC (Mastercard) — a global leader in the payments ecosystem.If you're passionate about technology, payments, and making a direct impact on the digital economy , this opportunity is for you.Who We're Looking For...

  • Implementation Specialist Jr

    Há 7 dias

    Belo Horizonte, Brasil Customer Intelligence Inc. Tempo inteiro

    Join Customer Intelligence Inc. and Shape the Future of Payments in LATAM Right now, we are looking for top talent to join an exciting project with MC (Mastercard)— a global leader in the payments ecosystem.If you're passionate about technology, payments, and making a direct impact on the digital economy , this opportunity is for you.Who We're Looking For...

  • Senior Murex Implementation Specialist

    1 semana atrás

    Belo Horizonte, Brasil Bebeemurexpert Tempo inteiro

    Job DescriptionMurex experts are needed to implement, configure and develop Murex system in various aspects including datamart, MXML pre-trade and post-trade workflows, RTBS and MDCS.Implement business requirements for data management and trading platforms.Coordinate with stakeholders to gather, document and verify technical specifications.Analyse and make...

  • Ems Specialist

    Há 3 dias

    Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!!Here you can transform your career!Why to join TCS?Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to...

  • Regulatory Affairs Specialist

    2 semanas atrás

    Belo Horizonte, Brasil Caderno Nacional Tempo inteiro

    Regulatory Affairs Specialist - Detalhes da Vaga. ? A key responsibility of this role is to identify and recommend improvements to business processes, regulatory data, and data definitions for the RIM platform, while working in close collaboration with Global Regulatory Operations (GRO), Global Regulatory Affairs (GRA) and cross-functional stakeholders (e....

  • Data Privacy

    2 semanas atrás

    Belo Horizonte, Brasil BairesDev Tempo inteiro

    Overview Data Privacy & Compliance Specialist - Remote Work at BairesDev Join to apply for the Data Privacy & Compliance Specialist - Remote Work role at BairesDev. At BairesDev we have been leading technology projects for over 15 years, delivering cutting edge solutions to Google and startups in Silicon Valley. Our diverse 4000 plus team works remotely on...

  • Network Infrastructure Specialist

    2 semanas atrás

    Belo Horizonte, Brasil Bebeenetworkinfrastructure Tempo inteiro

    Network Infrastructure SpecialistOur organization is seeking a highly skilled Network Infrastructure Specialist to oversee the management of local area networks for over 2000 virtual and physical devices.Key ResponsibilitiesDesign, implement, and maintain network infrastructure to support business operations.Collaborate with cross-functional teams to...

  • Cloud Implementation Specialist

    4 semanas atrás

    Belo Horizonte, Brasil beBeeCloud Tempo inteiro

    Cloud Expert - Job Description We're seeking a skilled Cloud expert to lead our Oracle Cloud support projects based in Brazil. This role involves leveraging your knowledge of cloud implementations and support to drive business growth. The ideal candidate will have hands-on experience with configuring Oracle Cloud, including AP, PO, AR, GL, TAX, CM, FA, and...

  • Search Engine Optimization

    2 semanas atrás

    Belo Horizonte, Brasil Wisevu Tempo inteiro

    Who We AreAt WisevuTM and our sister brands HomevuTM and CharityMarketing.com, we've been driving digital marketing success for over 17 years, specializing in SEO, digital PR, AI, content marketing, and web development for healthcare, home services, and charity clients in Canada, USA, and Europe.WisevuTM is a fully remote team of 20+ specialists. You'll work...

  • Data Migration Specialist

    Há 3 dias

    Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!!Here you can transform your career!Why to join TCS?Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to...