Technical Team Lead

**Why work for Brennan?**
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We are a national company with a reputation for delivering technical excellence, innovation and high quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row.
**Brennan IT benefits include**:
- A strong culture underpinned by values that are truly lived every day
- Salaries are pegged to the Australian dollar
- Flexible working is part of our DNA - We have adopted to a hybrid working model and we encourage working from home and office as it seems ideal
- Proven career progression opportunities, we’re passionate about helping our people unlock their potential and grow across different capabilities
- Diversity is a strength, and we love having people from different backgrounds and experiences, for example, we have employees from over 30 different countries - that’s just one attribute, talk to us about our other diverse people
**Full Job Description**:
As a Technical Team Lead - SOC in our Security Operations Team. Reporting into the Chief Information Security Officer. An experienced IT professional to join our growing Security Services team based in our Regional Office in Colombo.
This role requires a sense of exceptional service orientation, highly developed analytical skills and the ability to take initiative when implementing processes. The purpose of this role is to lead and development of the Brennan SOC division - a CoE for Security Operations for the business.
**How you can unlock your potential**:
- Huge amount of variety, we have an extensive range of clients with diverse environments - each project different from the last.
- Deepen your technical knowledge by partnering with Tier 1 Vendors and working with cutting edge technology.
- Flex your project management by working across the full scope of IT Security in both Agile and Waterfall environments.
**Your Key Responsibilities**:
- Provide the guidance and leadership to the SOC team to achieve its SLA targets
- Mentor and a role model for the entire team to perform in a proactive level
- Ensure shift operations are carried out as per SOC processes
- Ensure that the SOC team perform its services to customers within the SLA
- Drive the team to be the centre of excellence for IT security knowledge by taking part in R&D Scope
- Responsible for all Security Incident Response and Security Assessment operations
- Ensure routine checks are performed to ensure the security level of clients’ systems
- Management of case escalations and existing case status on engineer queues
- Ensure that Cherwell Journal notes are as per the Brennan Standards time logging is done as per expectation Expectations
- Provides advice and guidance on security strategies to manage identified risks and ensure adoption and adherence to standards. Obtains and acts on vulnerability information and conducts security risk assessments, business impact analysis and accreditation on complex information systems.
- Investigates major breaches of security and recommends appropriate control improvements. Contributes to development of information security policy, standards and guidelines Security
- Ensures that all identified breaches in security are promptly and thoroughly investigated and that any system changes required to maintain security are implemented
- Ensures that security records are accurate and complete and that request for support are dealt with according to set standards and procedures. Contributes to the creation and maintenance of policy, standards, procedures and documentation for security.
**Skills you need to be successful in the role**:
- Degree or equivalent in Information Technology
- A minimum of 5 years IT experience; at least four of those years focused on IT security
- Mandatory Certifications***
- **CEH or Equivalent**
- Highly desirable Certifications (1 or more of):
- **SSCP, CISSP, CISA, CCNP, MCSA, CCNA, MS 500, AZ 500, SC 900

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