Customer Success Specialist
4 semanas atrás
Somos uma agência de Marketing, Digital, focada em performance e especialistas em saúde.
O desafioBuscamos um(a) profissional para atuar em Customer Success com forte viés comercial, responsável por garantir a satisfação dos nossos clientes e gerar oportunidades de expansão dentro da base.
Informações da vagaModelo Híbrido | Local: São José/SC
Contratação: Pessoa Jurídica (PJ)
Suas responsabilidades- Construir e manter relacionamentos de confiança com os clientes;
- Atuar como consultor(a) estratégico(a), apresentando soluções e insights personalizados;
- Identificar oportunidades de upsell e cross-sell;
- Monitorar métricas de sucesso e atuar proativamente para retenção e expansão da carteira;
- Colaborar com os times de Vendas e Produto para alinhar estratégias.
- Experiência prévia em Customer Success ou áreas correlatas, com atuação consultiva e foco em resultados;
- Excelente comunicação interpessoal e habilidade em negociação;
- Domínio de ferramentas de CRM e plataformas digitais;
- Perfil proativo, analítico, empático e com foco em solução;
- Vontade de crescer em um ambiente dinâmico e colaborativo.
Envie seu currículo para ****** com o assunto CS – Customer Success.
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