Assistant Manager

Há 23 horas

São Paulo, São Paulo, Brasil Lalamove Tempo inteiro
Overview

Join to apply for the Assistant Manager role at Lalamove .

At Lalamove, we believe in the power of community. Every day, millions of drivers and customers use our technology to connect with one another and move things that matter. Delivery is what we do best — and we make sure it's always fast and simple.

Since 2013, we've been transforming the logistics industry by building the most efficient delivery solutions. Our mission is to empower local communities with fast and easy deliveries, and our vision is to make Lalamove synonymous with delivery.

After achieving strong growth across Asia, we are now expanding globally. In LATAM, we are proudly operating in Brazil and Mexico, bringing our technology to new markets and helping local businesses thrive.

Responsibilities
  • Oversee and optimize the driver onboarding process to ensure efficiency, compliance, and a positive experience.
  • Develop and implement strategies to increase the adoption of branded stickers on driver vehicles.
  • Monitor and analyze key performance indicators (KPIs) related to driver verification and conversion to branded sticker vehicles.
  • Collaborate with Marketing and Operations teams to design campaigns that encourage driver participation.
  • Identify operational gaps and propose process improvements to enhance driver satisfaction and retention.
  • Ensure adherence to safety and quality standards throughout onboarding and vehicle branding processes.
  • Support and organize driver-related events, workshops, and training sessions.
  • Assist in managing the driver support team, ensuring alignment with business goals.
  • Manage and engage a team of team leaders and their respective team members focused on productivity and quality.
What We're Looking For
  • 2+ years of experience in contact center operations, logistics, or partner driver management.
  • Strong analytical skills with proficiency in Google Sheets/Excel and reporting tools.
  • Excellent communication and negotiation abilities.
  • Knowledge of local transport regulations and onboarding processes (a plus).
  • Fluent in English (mandatory).
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Transportation, Logistics, Supply Chain and Storage and Information Services
#J-18808-Ljbffr

  • Assistant HR Manager LATAM

    4 semanas atrás

    São Paulo, São Paulo, Brasil LG Electronics Brasil Tempo inteiro

    Assistant HR Manager – Talent Acquisition & Learning Join LG Electronics as our next Talent Acquisition & L&D Assistant Manager Location: São Paulo, Brazil | Regional Scope: LATAM Are you passionate about shaping the future of talent in a fast-paced, multicultural environment? Do you bring both creativity and strategic thinking to the...

  • Executive Assistant Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil ARRAES PROPERTIES Tempo inteiro

    Company Description We suggest you enter details here.Role DescriptionThis is a full-time hybrid role for an Executive Assistant Manager (C-Level Support) at ARRAES PROPERTIES. The position is based in São Paulo, SP with some work from home acceptable. The Executive Assistant Manager will be responsible for managing schedules, organizing meetings,...

  • Assistant Hr Manager Latam

    4 semanas atrás

    São Paulo, São Paulo, Brasil LG Electronics Brasil Tempo inteiro

    Assistant HR Manager – Talent Acquisition & Learning Join LG Electronics as our next Talent Acquisition & L&D Assistant Manager Location: São Paulo, Brazil | Regional Scope: LATAM Are you passionate about shaping the future of talent in a fast-paced, multicultural environment? Do you bring both creativity and strategic thinking to the table—while...

  • Assistant Project Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Skanska Tempo inteiro

    **Assistant Project Manager**Requisition ID: SKA000DIOIf you are a Skanska employee, please click on this link to read the job description and apply.Skanska is looking for a relationship-focused Assistant Project Manager to join a dynamic team on an exciting project in the Santa Barbara, CA area. This is an opportunity to grow your career with a global...

  • Assistant Store Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil O'Reilly Auto Parts Tempo inteiro

    Join to apply for the Assistant Store Manager role at O'Reilly Auto Parts 1 day ago Be among the first 25 applicants Join to apply for the Assistant Store Manager role at O'Reilly Auto Parts Get AI-powered advice on this job and more exclusive features. The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store...

  • Assistant Project Manager

    Há 2 dias

    São Paulo, São Paulo, Brasil Wework Tempo inteiro

    **About the Role**An Assistant Project Manager will help maintain and facilitate project processes for Development of WeWork spaces.As a member of the project management team, this person will work with the Development Director, Estimator, and Project Managers to ensure consistent standards and best practices among projects.He / she must have a background in...

  • Assistant Project Manager

    Há 2 dias

    São Paulo, São Paulo, Brasil Turner & Townsend Tempo inteiro

    Company DescriptionAt Turner & Townsend we're passionate about making the difference.That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 offices...

  • Assistant Guest Experience Leader

    Há 3 dias

    São Paulo, São Paulo, Brasil beBeeLeadership Tempo inteiro R$56.000 - R$78.400

    About the RoleAn Assistant Guest Service Manager is a crucial member of our Front Office team, responsible for supporting the Reception Manager in delivering exceptional guest experiences from check-in to check-out.

  • Assistant Front Office Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Soho House & Co. Tempo inteiro

    **Who We Are**We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect,...

  • Assistant HR Manager LATAM

    4 semanas atrás

    São Paulo, São Paulo, Brasil LG Electronics Brasil Tempo inteiro

    Assistant HR Manager – Talent Acquisition & Learning Join LG Electronics as our next Talent Acquisition & L&D Assistant Manager Location: São Paulo, Brazil | Regional Scope: LATAM Are you passionate about shaping the future of talent in a fast-paced, multicultural environment? Do you bring both creativity and strategic thinking to the table—while...