Customer Success Manager
3 semanas atrás
is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager "you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities. Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams." Responsibilities Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption. Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value. Build strong relationships with key stakeholders to drive engagement and long‑term success. Identify upsell and expansion opportunities by aligning product capabilities with customer needs. Analyze customer usage data to proactively address risks and drive retention strategies. Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention. Requirements 2-4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company. Excellent verbal and written communication skills with strong customer‑facing abilities, including a willingness to meet clients onsite and lead business discussions. Experience in identifying upsell / cross‑sell opportunities and working closely with Sales. Hands‑on experience with onboarding and implementation processes of Salesforce or other CRMs - a must. A can‑do approach with strong problem‑solving skills and the ability to work under pressure. Fluent in English; additional languages are a plus. Ability to work remotely across EST / PST time zones. Bachelor’s degree in Computer Science, Industrial Engineering, Business or equivalent experience. Benefits Work with a dynamic and innovative team in a fast‑growing SaaS startup. Collaborate with industry‑leading clients and gain exposure to cutting‑edge technologies. Enjoy the flexibility of remote work and a healthy work‑life balance. Competitive compensation package and opportunities for professional growth and development. #J-18808-Ljbffr
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Customer Success Manager
3 semanas atrás
Brasília, Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
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Customer Success Manager
3 semanas atrás
Brasília, Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
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Customer Success Manager
Há 4 dias
Brasília, Brasil TITAN Tempo inteiroTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll...
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Customer Success Manager
Há 4 dias
Brasília, Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll...
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Customer success manager
3 semanas atrás
Brasília, Brasil TITAN Tempo inteiroTITANis a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America.As aCustomer Success Manager , you'll manage...
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Customer success manager
3 semanas atrás
Brasília, Brasil TITAN Tempo inteiroIs a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America.As aCustomer Success Manager, you'll manage client...
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Customer Success Manager
1 semana atrás
Brasília, Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America.As aCustomer Success Manager, you'll manage client...
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Customer Success Manager
3 semanas atrás
Brasília, DF, Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
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Customer Success Manager
Há 6 dias
Brasília, Brasil Recruxo Tempo inteiroCustomer Success Manager Are you a customer-focused and results-driven professional with a passion for building strong relationships? We are excited to offer you a remote opportunity to make a significant impact with a growing US-based company. About us Meet Recruxo! We are passionate about connecting Latin America’s top-tier talent with US businesses....
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Customer Success Manager
Há 5 horas
Brasília, Brasil Recruxo Tempo inteiroCustomer Success Manager Are you a customer-focused and results-driven professional with a passion for building strong relationships?We are excited to offer you a remote opportunity to make a significant impact with a growing US-based company.About usMeet Recruxo!We are passionate about connecting Latin America's top-tier talent with US businesses.With...
