
Payments Operations Specialist
Há 3 dias
Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.
**W**hat you'll be getting up to**:
We are seeking a meticulous and proactive Payments Operations Specialist to join our dynamic 24/7 operations team. Whether assigned to manage Deposits, Withdrawals or handle Payments Escalations, the Payments Associate will play a critical role in ensuring the accuracy, efficiency, and security of all transactions within our round-the-clock operations.
The Payments Associate will work closely with the Manager, Payments Relationship Managers, and other key team members to facilitate payments for clients across multiple jurisdictions. This role is essential in delivering exceptional service, adhering to strict Service Level Agreements (SLAs), and ensuring maximum customer satisfaction.
The number of rest days per week will be determined in accordance with applicable local labour laws.
**KEY RESPONSIBILITIES**
- Transaction Processing:
- Accurately and timely process deposit and/or withdrawal transactions, ensuring all requirements are met and procedures followed
- Audit transactions to identify any irregularities or potential fraud. Take necessary actions to mitigate risks, escalate issues to relevant departments, and ensure proper follow-through.
- Check the payment request details and back-end systems to verify all deposits and/or withdrawal claims, ensuring all transactions are appropriately documented.
- Issue Escalation and Resolution:
- Coordinate with other departments and payment partners to escalate account issues and ensure swift resolution of payment-related concerns
- Escalate any IT or PC issues encountered during your shift to Level 2 support and keep your Senior/Shift Leader informed of any transactions that require further verification.
- Provide updates on any irregular transactions handled to seniors or shift leaders promptly.
- Operational Efficiency:
- Analyse and evaluate current operational procedures and recommend and implement improvements to enhance quality and efficiency
- Manage audit remediation efforts by establishing necessary controls and securing appropriate approvals
- Use creative problem-solving and logical thinking to address highly complex scenarios and contribute to team efforts by achieving related results as needed
- Communication and Collaboration:
- Maintain open communication with your team and other departments to ensure smooth and coordinated operations
- Work effectively in a rapidly changing environment where priorities may shift immediately, demonstrating adaptability and resilience
- Additional Duties:
- Perform other duties as assigned by the Head of Operations to support the overall goals of the payment operations team.
- Stay proactive in seeking opportunities to learn and improve, welcoming feedback and embracing challenges as opportunities for growth.
**R**equirements**:
- A college bachelor's degree is required. Relevant degree preferred, such as in Healthcare, Auditing, Accounting, Education, Business, Finance, Associate, Business/Administration, Pharmacy, or Economics
- **Fresh graduates are welcome to apply**:
- Strong English communication and interpersonal skills
- Proficiency in Google Docs and Microsoft Office is essential
- Positive attitude towards work and a proactive approach to problem-solving
- Ability to meet deadlines and manage time effectively in a fast-paced environment
- Strong organisational skills, with the ability to prioritise tasks and manage multiple responsibilities
- Highly motivated and able to act independently without direct supervision
- Creative problem-solving skills, with the ability to work across the organisation to resolve issues
- Punctuality and willingness to work on holidays and rest days and render overtime if needed
- Reliable, trustworthy, and keen on details
- Team player with versatility and an organised approach to work
**SKILLS & COMPETENCIES**
- Business Awareness: Understands the company's operations and objectives
- Analytical Skills: Strong problem-solving abilities
- Quick Thinking: Ability to learn and adapt quickly
- Teamwork: Works effectively within a team
- Communication: Clear and effective communication skills
- Self-Confidence: Resilience and g
-
Payment Operations Manager
Há 2 dias
Manaus, Amazonas, Brasil Ruby Labs Tempo inteiro**About us**:**About the role**:We're looking for a payment operations wizard who can help us scale our rapidly growing business while keeping risk under control.You'll be the bridge between our risk management and commercial teams, crafting strategies that balance growth with security.If you get excited about optimizing payment flows, crushing fraud rates,...
-
Payment Process Specialist
Há 15 horas
Manaus, Amazonas, Brasil beBeePayment Tempo inteiro R$48.000 - R$86.000Job DescriptionWe are seeking a skilled Payment Process Expert to manage payment processes and develop training materials for our team.The RoleThis position involves learning payment processes with our team, handling payment performance issues, and ensuring smooth transaction flows.
-
Senior Operations Specialist
Há 3 dias
Manaus, Amazonas, Brasil beBeeOperations Tempo inteiro R$127.520 - R$155.996Senior Operations SpecialistWe are seeking a skilled and experienced Senior Operations Specialist to oversee the efficient and safe operation of all machine systems. As a key member of our team, you will be responsible for ensuring that all equipment is properly maintained and repaired in a timely manner.Main Responsibilities:Oversee the efficient and safe...
-
Murex Financial Operations Specialist
Há 3 dias
Manaus, Amazonas, Brasil beBeeFinancial Tempo inteiro R$100.000 - R$150.000Job OverviewLuxoft is a leading Murex Alliance Partner that offers end-to-end project services for successful Murex implementations. Our team has delivered over 200 projects across major asset classes and sectors.We are seeking an experienced Murex FO specialist to join our team.Duties:Resolve daily financial operations issues on functional, valuation, and...
-
Tutor Operations Specialist
Há 3 dias
Manaus, Amazonas, Brasil Varsity Tutors, a Nerdy Company Tempo inteiroTutor Operations Specialist (Work from Home) Varsity Tutors is building a global on-demand expert network and is on a mission to help people learn by seamlessly connecting experts and learners in any subject, anywhere, anytime. The Tutor Operations Specialist, also known as the Fulfillment Engagement Specialist, supports applicants, updates our catalog of...
-
Accounting Specialist Role
Há 9 horas
Manaus, Amazonas, Brasil beBeeAccounting Tempo inteiro R$41.930 - R$63.160Accounting Specialist RoleWe're seeking a skilled Accounting Specialist to join our team. In this dynamic position, you'll work closely with our Finance department to manage the entire accounts payable process.">Key Responsibilities:">Manage the receipt of invoices and coordinate payments with various departments.Collaborate with suppliers to resolve daily...
-
Operations Specialist
Há 2 dias
Manaus, Amazonas, Brasil beBeeOperational Tempo inteiro R$45.600 - R$71.590Transforming the guest experience starts here.About this Role:Craft seamless move-in experiences for guests, encompassing entry methods, registrations, parking assignments, and requests.Ensure timely receipt of all necessary paperwork prior to check-in and follow up with relevant parties accordingly.Foster exceptional guest satisfaction through effective...
-
Facilities Operations Support Specialist
Há 8 horas
Manaus, Amazonas, Brasil beBeeInternship Tempo inteiro R$37.165 - R$47.321Job DescriptionWe strive to make anything possible and everything better.The role involves supporting daily operations of the facilities team, ensuring a safe and healthy work environment for employees.Key RequirementsSupporting the day-to-day activities of the facilities team.Ensuring a safe and healthy workplace environment.What We OfferA diverse workforce...
-
Equipment Support Specialist
Há 3 dias
Manaus, Amazonas, Brasil beBeeTechnical Tempo inteiro R$63.662 - R$98.792Equipment Support SpecialistWe are seeking a skilled Equipment Support Specialist to join our team. This role involves providing equipment and process support to workcells operating within the facility through maintenance and repair of all equipment utilized in manufacturing operations.The ideal candidate will have experience with preventive maintenance,...
-
Specialist, Certification
Há 2 dias
Manaus, Amazonas, Brasil Abs Consulting Tempo inteiroThe CDC Specialist supports the Corporate Classification and Documentation Center's daily work by performing duties as assigned and following established policies, procedures, and standards.**What You Will Do**- Provides feedback as necessary to Field Surveyors and other CDC personnel.- Responsible for preparing, filing, and invoicing of Confirmation- and...