Lead Cloud Administrator

4 semanas atrás

Londrina, Paraná, Brasil EPAM Systems Tempo inteiro
Overview

We are looking for a skilled Lead Cloud Administrator to join our team as a specialist in Oracle Field Service Cloud.

In this role, you will be responsible for managing and improving the platform to ensure its reliability and scalability. Acting as a technical lead, you will provide strategic direction, oversee system enhancements, and equip business teams with robust, well-configured solutions that support operational success.

Responsibilities
  • Administer Oracle Field Service Cloud, including managing user access, roles, and permissions
  • Customize objects, fields, and page layouts to align with business needs
  • Design and maintain complex workflows, automations, and processes to improve system efficiency
  • Ensure data accuracy by managing imports, exports, cleansing, and backups
  • Work closely with business stakeholders and technical teams to collect and analyze requirements
  • Align business needs with Oracle Field Service Cloud functionalities and contribute to scalable solution designs
  • Convert business requirements into functional specifications and assist with planning and implementation
  • Document support processes, create FAQs, and design training materials to foster user adoption
  • Collaborate with administrators and developers to address complex issues and escalations
  • Keep up-to-date with Oracle Field Service updates and share knowledge and best practices with the team and users
Requirements
  • Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related discipline
  • 5+ years of experience in Field Service Operations
  • At least one year of experience leading and managing development teams
  • Expert-level knowledge in Oracle Field Service Cloud administration, including user management, field and object configuration, page layout customization, and data management
  • Advanced proficiency in creating and maintaining workflows, automations, and process logic
  • Proven ability to gather and interpret business requirements and translate them into functional solutions
  • Experience in designing scalable solutions tailored to business needs
  • Track record of managing ERP-related projects, including planning and execution phases
  • Strong communication and collaboration skills, including stakeholder interaction and the development of training resources
  • Excellent problem-solving skills, including troubleshooting and resolving escalated issues
  • Proficient in English (written and spoken) at a B2 level or higher
Nice to have
  • Oracle Field Service certified implementation professional
  • Experience with Salesforce Lightning
  • Previous experience as a senior administrator
  • Working knowledge of Salesforce integrations
  • Familiarity with Agile project management methodologies
  • Hands-on expertise in analytics and dashboard creation
We offer
  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
#J-18808-Ljbffr

  • Senior Genesys Cloud CX Consultant

    4 semanas atrás

    Londrina, Paraná, Brasil Miratech Tempo inteiro

    Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain...

  • Tech Lead

    4 semanas atrás

    Londrina, Paraná, Brasil Housecall Pro Tempo inteiro

    Join to apply for the Tech Lead (Ruby on Rails) - Brazil role at Housecall Pro Join to apply for the Tech Lead (Ruby on Rails) - Brazil role at Housecall Pro TO BE CONSIDERED FOR THIS ROLE, PLEASE SUBMIT AN UPDATED RESUME TRANSLATED TO ENGLISH Who is Housecall Pro?Housecall Pro is a fintech company founded in 2013. We built a SaaS platform that helps...

  • Senior Infrastructure

    4 semanas atrás

    Londrina, Paraná, Brasil BairesDev Tempo inteiro

    Overview Join to apply for the Senior Infrastructure & Cloud Engineer - Remote Work role at BairesDev . At BairesDev, we've been leading technology projects for over 15 years, delivering solutions to Google and innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% tech talent, works remotely on roles that drive...

  • AI Consultant

    4 semanas atrás

    Londrina, Paraná, Brasil AgileEngine Tempo inteiro

    Join to apply for the AI Consultant (Lead) ID35730 role at AgileEngine AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where...

  • Software Engineer Lead

    Há 7 dias

    Londrina, Paraná, Brasil CSG Tempo inteiro US$104.000 - US$130.878 por ano

    CSG is expanding our teams in Brazil. These teams are responsible for delivering new features for CSG's cloud based digital BSS Ascendon Platform. One exciting opportunity is for a Software Development Engineer Lead with product development experience to join our growing teams.   In a fast-paced agile workspace, we prioritize continual learning,...

  • Lead Software Development Engineer in Test

    3 semanas atrás

    Londrina, Paraná, Brasil Platform Science Tempo inteiro

    Lead Software Development Engineer in TestJoin to apply for the Lead Software Development Engineer in Test role at Platform Science.Who We AreAt Platform Science, we're working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment...

  • Software Development Engineer Lead

    Há 23 horas

    Londrina, Paraná, Brasil CSG Tempo inteiro R$80.000 - R$120.000 por ano

    CSG is expanding our teams in Brazil. These teams are responsible for delivering new features for CSG's cloud based digital BSS Ascendon Platform. One exciting opportunity is for a Software Development Engineer Lead with product development experience to join our growing teams.   In a fast-paced agile workspace, we prioritize continual learning,...

  • Database Engineer

    Há 7 dias

    Londrina, Paraná, Brasil AgileEngine Tempo inteiro R$120.000 - R$240.000 por ano

    AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17 industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow,...

  • Lead Software Development Engineer in Test

    Há 5 dias

    Londrina, Paraná, Brasil Platform Science Tempo inteiro R$90.000 - R$120.000 por ano

    Who We AreAt Platform Science, we're working to connect everything that moves.Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.Our employees...

  • IAM Identity

    4 semanas atrás

    Londrina, Paraná, Brasil HealthEquity Tempo inteiro

    Overview Are you passionate about identity and access management (IAM) and ready to make a meaningful impact? HealthEquity is seeking an IAM Application Onboarding Lead to help mature and scale our access administration practices. In this role, you'll be a key contributor to our IAM Program—driving process improvements, identifying risks and opportunities,...