Crisis Incident Specialist | Incident Safety Operations
Há 10 horas
Crisis Incident Specialist | Incident Safety Operations We’re hiring — Crisis Incident Specialist | Incident Safety Operations. Work Model: On-site with flexibility to respond outside normal business hours when required. About the Role We are seeking Crisis Incident Specialists to join our Incident Safety Operations team. You will act as the first line of response for high-risk incidents, ensuring a fast, structured, and accountable reaction in partnership with senior stakeholders. Key Responsibilities Respond to and manage high-level risk incidents from intake to resolution. Assess severity, trigger the right workflows, and escalate when needed. Coordinate real-time actions with Legal, Safety, PR, and Operations teams. Keep internal teams and external partners accurately informed. Prepare executive-level briefings, reports, and recommendations. Navigate legal, media, and operational risks in fast-moving scenarios. Maintain precise incident logs, status updates, and timelines. Support the Crisis Coordinator during complex events, including War Room operations. Contribute to post-incident reviews and update the Crisis Playbook and templates. Requirements Bachelor’s degree in a related field. Fluency in English and Portuguese (written and spoken). Background in tech safety, incident management, risk response, or law enforcement support is a plus. Strong organizational and coordination skills to manage multiple incidents simultaneously. Ability to stay calm and methodical under pressure. High attention to detail and disciplined documentation. Flexibility to handle urgent incidents outside normal hours. What We Offer Direct ownership of critical incident response with visible impact on organizational safety and brand protection. Hands‑on role with executive exposure and cross‑functional crisis management. Growth potential into senior specialist, coordinator, or risk management leadership roles. Seniority level Mid‑Senior level Employment type Full‑time Job function Human Resources Industries Software Development #J-18808-Ljbffr
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Crisis Incident Specialist
4 semanas atrás
São Paulo, Brasil Keeta Tempo inteiroWe’re Hiring — Crisis Incident Specialist | Incident Safety Operations Location: Sao Paulo, Sao Paulo Work Model: On-site with flexibility to respond outside normal business hours when required Languages: English & Portuguese fluency required About the Role We are seeking Crisis Incident Specialists to join our Incident Safety Operations team. You will...
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Crisis Incident Specialist
4 semanas atrás
São Paulo, Brasil Keeta Tempo inteiroWe’re Hiring — Crisis Incident Specialist | Incident Safety Operations Location:Sao Paulo, Sao Paulo Work Model:On-site with flexibility to respond outside normal business hours when required Languages:English & Portuguese fluency requiredAbout the RoleWe are seeking Crisis Incident Specialists to join our Incident Safety Operations team. You will act as...
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Crisis Incident Specialist
4 semanas atrás
São Paulo, Brasil Keeta Tempo inteiroWe’re Hiring — Crisis Incident Specialist | Incident Safety Operations Location:Sao Paulo, Sao Paulo Work Model:On-site with flexibility to respond outside normal business hours when required Languages:English & Portuguese fluency requiredAbout the RoleWe are seeking Crisis Incident Specialists to join our Incident Safety Operations team. You will act as...
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Crisis Incident Specialist
3 semanas atrás
São Paulo, Brasil Keeta Tempo inteiroWe’re Hiring — Crisis Incident Specialist | Incident Safety OperationsLocation:Sao Paulo, Sao Paulo Work Model:On-site with flexibility to respond outside normal business hours when required Languages:English & Portuguese fluency requiredAbout the RoleWe are seeking Crisis Incident Specialists to join our Incident Safety Operations team. You will act as...
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Crisis Incident Specialist
2 semanas atrás
São Paulo, Brasil Keeta Tempo inteiroWe’re Hiring — Crisis Incident Specialist | Incident Safety OperationsLocation:Sao Paulo, Sao Paulo Work Model:On-site with flexibility to respond outside normal business hours when required Languages:English & Portuguese fluency requiredAbout the RoleWe are seeking Crisis Incident Specialists to join our Incident Safety Operations team. You will act as...
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Crisis Incident Specialist
1 semana atrás
São Paulo, Brasil Keeta Tempo inteiroWe’re Hiring — Crisis Incident Specialist | Incident Safety Operations Location: Sao Paulo, Sao Paulo Work Model: On-site with flexibility to respond outside normal business hours when required Languages: English & Portuguese fluency required About the Role We are seeking Crisis Incident Specialists to join our Incident Safety Operations team. You will...
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Crisis incident specialist
3 semanas atrás
São Paulo, Brasil Keeta Tempo inteiroWe’re Hiring — Crisis Incident Specialist | Incident Safety OperationsLocation:Sao Paulo, Sao PauloWork Model:On-site with flexibility to respond outside normal business hours when requiredLanguages:English & Portuguese fluency requiredAbout the RoleWe are seeking Crisis Incident Specialists to join our Incident Safety Operations team. You will act as...
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Crisis Incident Specialist
2 semanas atrás
São Paulo, Brasil Keeta Tempo inteiroWe're Hiring — Crisis Incident Specialist | Incident Safety OperationsLocation:Sao Paulo, Sao PauloWork Model:On-site with flexibility to respond outside normal business hours when requiredLanguages:English & Portuguese fluency requiredAbout the RoleWe are seeking Crisis Incident Specialists to join our Incident Safety Operations team.You will act as the...
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Crisis & Incident Manager
Há 2 dias
São Paulo, São Paulo, Brasil Kuaishou Technology Tempo inteiro R$90.000 - R$120.000 por anoThis role will be responsible for leading crisis preparedness and response efforts, ensuring effective coordination, timely decision-making, and clear communication to protect our platform, users, and brand.ResponsibilitiesDevelop and maintain crisis response playbooks and escalation protocols.Act as Incident Manager for high-severity events, coordinating...
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Safety Operations Manager
Há 7 dias
São Paulo, Brasil DiDi Global Tempo inteiroCompany Overview: If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for...
