Logistic Strategy And Operation Manager
4 semanas atrás
Head of Delivery Safety | Brazil Core Responsibilities:
In the dynamic emerging market of Brazil, you will be responsible for building and executing the safety management framework focused specifically on last-mile delivery scenarios. This role ensures the physical safety of delivery partners and minimizes risks during order fulfillment through data-driven decision-making, technology integration, and effective collaboration with local stakeholders. 1. Delivery Safety Strategy Architecture Build a comprehensive safety framework for delivery operations, covering risk prevention, incident response, and post-event review. Localize and deploy core safety technologies, including real-time risk alerts, rider biometric authentication, and route risk evaluation. Work closely with product and operations teams to embed safety standards into platform processes, tools, and training. 2. Rider Safety Risk Management Develop a real-time safety monitoring system for delivery partners in high-risk zones, leveraging Location-Based Services and historical incident data. Design and maintain a rider-facing safety toolkit (e.G., SOS features, emergency contacts, safety tips) within the app. 3. Incident Response & Emergency Handling Establish an efficient on-call mechanism and SOP for managing safety incidents, ensuring rapid response and clear accountability. Collaborate with local law enforcement when serious incidents occur;
maintain escalation protocols and response partnerships in key cities. 4. Field Operations & Local Safety Support Build and lead a local safety operations team with presence in core operational cities, providing frontline support during incidents and safety checks. Monitor safety performance metrics (e.G., incident rate, response time, user complaints) and drive continuous improvement. Qualifications:
Over 8 years of cross-border risk control experience with multinational companies, including successful cases of building security systems from the ground up in emerging markets. Expertise in public-private sector collaboration and innovation, having led national-level data interoperability projects or promoted safety legislation. Technical insights:
deep application of LBS risk control, AI prediction, biometric recognition, and other technologies to address complex security challenges. In-depth understanding of Brazilian social and cultural contexts, with the ability to design localized solutions for specific local issues. Ability to establish mutually beneficial safety mechanisms in legally ambiguous areas. Fluent in English, with proficiency in Portuguese a plus. Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Information Services Referrals increase your chances of interviewing at Keeta by 2x Sign in to set job alerts for "Logistics Operations Manager" roles. Associate Manager,Logistics Transportation We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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