Ict Staff Officer

4 semanas atrás


Colombo, Brasil Fortude Tempo inteiro
Primary job role
Main duties/responsibilities
Interact with ICT service providers at an operational level for any connectivity/hardware troubleshooting support required.
Other Responsibilities
Coordinate and fulfill the management’s ICT requests.
Experience
Minimum 1 year of experience in ICT Support/HelpDesk.
Technical knowledge
Hands-on working experience with MS Windows 10, MS Office O365 Cloud, Antivirus utilities and network performance management utilities.
Knowledge on laptop/desktop hardware troubleshooting.
Experience in MS Teams collaboration platform.
Knowledge on Windows patch updates through SCCM - Servers and Windows 10.
Managing LAN/WAN network and network optimization.
**Qualifications**:
Diploma/Higher Diploma in IT/Computing or related discipline
Degree in computing will be advantageous
Behavioral competencies
Communication
Teamwork & collaboration
Client orientation
Equal Opportunity Employer
Everyone can grow at Fortude; regardless of their identity. Join us, and be a part of an organisation, where we’re all proud to belong.
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