Customer Support Agent
4 semanas atrás
As a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction.**These are your responsibilities**:- Manage player expectations by providing timely updates and resolutions.- Take ownership of incoming chats to ensure no messages are left unanswered.- Maintain accurate records of player issues and solutions.- Collaborate with other departments for administrative tasks and translations.- Ensure timely completion of tasks essential to the company's interests.**This is what we expect from you**:- Build a network of satisfied players through excellent customer support.- Exercise good judgment in various situations to uphold company standards.- Maintain effective communication and organizational skills.- Balance multiple priorities while working independently under pressure.**This is what we require from you**:- Excellent written communication skills in English & Portuguese.- Motivated, energetic, and customer-focused with a problem-solving attitude.- Strong attention to detail and ability to maintain professionalism.**This is a plus about you**:- Strong knowledge of live chat platforms.- Excellent written & verbal communication skills in Portuguese.- Prior experience in a Chat support role.**This is why you should choose us**:- Competitive salary packages- Profit sharing- Sports/gym allowance- Free therapy session- Birthday gifts:- )- Career growth and development- Multicultural team- 25 days paid vacation days- Great work-life balance and flexibility**Meet your team**:Our team comprises smart and proactive Supervisors who are dedicated to helping you excel in your role. We also have detail-oriented individuals handling account verification's and a team of agents committed to delivering the best service to our customers. We foster a culture of motivation and reward.**Application Process****1. Submission of Application**:**2. Psychometric Testing**:**3. Interview Stage**:**4. Final Decision**:
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Customer Support Agent
1 hora atrás
Brasília, Distrito Federal, Brasil Multiverse NV Tempo inteiroAs a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction.These are your responsibilities:Respond to player inquiries promptly via live chat, emails, and other...
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Customer Support Agent
1 hora atrás
Brasília, Distrito Federal, Brasil Multiverse Tempo inteiroAs a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. These are your responsibilities:Respond to player inquiries promptly via live chat, emails, and...
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Customer Support Agent
3 semanas atrás
Brasília, Brasil Multiverse NV Tempo inteiroAs a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. These are your responsibilities: Respond to player inquiries promptly via live chat, emails, and...
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Customer Support Agent
1 semana atrás
Brasília, Brasil JustMarkets Tempo inteiroWe are expanding our team and seeking highly skilled professionals to join us as **Customer Support Agents.** This is an exciting opportunity to play a crucial role in our company, as it has a direct influence on sales and ultimately determines the success of a company **Responsibilities** - Efficiently responds and communicates with clients to understand...
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Customer Support Advocate
4 semanas atrás
Brasília, DF, Brasil beBeeSupport Tempo inteiroWe are seeking a highly skilled and energetic individual to fill the role of Customer Support Advocate . The ideal candidate will possess exceptional communication skills, both written and verbal. Responsibilities: Job Description: Our Customer Support Advocates play a vital role in ensuring our customers have an exceptional experience with our products....
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Brasília, Brasil Velozient Tempo inteiroWe are seeking a full-time, remoteTechnical Customer Support (TCS) Representativewith 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and...
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Technical Customer Support Representative
3 semanas atrás
Brasília, Brasil Velozient Tempo inteiroWe are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and...
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Technical Customer Support Representative
Há 20 horas
Brasília, Brasil Velozient Tempo inteiroWe are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value...
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(Gaming) Customer Support Consultant
3 semanas atrás
Brasília, Brasil SupportYourApp Tempo inteiro**Passionate about the world of video games?**What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too?Join our** Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your...
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Head of Customer Success
3 semanas atrás
Brasília, Brasil Remotely Talents Tempo inteiroLocation: Remote (Latin America)Team size: 3–4 direct reportsType: Full-time Our client is a fast-growing B2B SaaS platform helping service-based businesses get paid faster by automating accounts receivable workflows, follow-ups, and payments. We’re hiring a Head of Customer Success & Support Operations to lead and scale our CS and Support teams....
