Customer Support Agent
1 semana atrás
As a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. These are your responsibilities: Respond to player inquiries promptly via live chat, emails, and other communication platforms. Manage player expectations by providing timely updates and resolutions. Take ownership of incoming chats to ensure no messages are left unanswered. Maintain accurate records of player issues and solutions. Collaborate with other departments for administrative tasks and translations. Ensure timely completion of tasks essential to the company's interests. This is what we expect from you: Build a network of satisfied players through excellent customer support. Exercise good judgment in various situations to uphold company standards. Maintain effective communication and organizational skills. Balance multiple priorities while working independently under pressure. This is what we require from you: Excellent written communication skills in English & Portuguese. Motivated, energetic, and customer-focused with a problem-solving attitude. Strong attention to detail and ability to maintain professionalism. This is a plus about you: Strong knowledge of live chat platforms. Excellent written & verbal communication skills in Portuguese. Prior experience in a Chat support role. This is why you should choose us: Competitive salary packages Profit sharing Sports/gym allowance Free therapy session Birthday gifts :-) Career growth and development Multicultural team 25 days paid vacation days Great work-life balance and flexibility Meet your team: Our team comprises smart and proactive Supervisors who are dedicated to helping you excel in your role. We also have detail-oriented individuals handling account verification's and a team of agents committed to delivering the best service to our customers. We foster a culture of motivation and reward. Application Process 1. Submission of Application: Interested candidates are required to submit their CV along with a brief statement explaining why they are applying for the role and how they believe their skills and experiences align with the position. 2. Psychometric Testing: Shortlisted candidates will be invited to participate in two psychometric tests. These tests are designed to assess various aspects such as cognitive abilities, personality traits, and aptitude relevant to the role. 3. Interview Stage: Successful candidates from the psychometric testing stage will proceed to the interview stage. Interviews will be conducted by members of the Multiverse Holding team, including the hiring manager and relevant stakeholders. During the interview, candidates will have the opportunity to discuss their experiences, skills, and motivations in further detail. 4. Final Decision: Following the interviews, a final decision will be made regarding the candidate's suitability for the role. Successful candidates will be notified of their offer of employment, and further details regarding on-boarding and commencement will be provided. Join us in our journey to shape the future of gaming. Apply now and become part of the Multiverse family #J-18808-Ljbffr
-
Customer Support Agent
4 semanas atrás
Brasília, Brasil Patrianna Tempo inteiro**Position Summary**Patrianna is a rapidly growing product development company headquartered in Gibraltar, working to revolutionize the social casino gaming industry. We prioritize innovation, quality, and customer satisfaction, driven by a team of talented professionals from around the globe. If you're eager to contribute to a dynamic team and grow your...
-
Customer Support Agent
1 semana atrás
Brasília, Brasil Multiverse Tempo inteiroAs a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction.**These are your responsibilities**:- Manage player expectations by providing timely updates and...
-
Customer Support Agent
1 semana atrás
Brasília, Distrito Federal, Brasil Multiverse NV Tempo inteiroAs a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction.These are your responsibilities:Respond to player inquiries promptly via live chat, emails, and other...
-
Customer Support Agent
1 semana atrás
Brasília, Distrito Federal, Brasil Multiverse Tempo inteiroAs a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. These are your responsibilities:Respond to player inquiries promptly via live chat, emails, and...
-
Customer Support Agent
3 semanas atrás
Brasília, Brasil JustMarkets Tempo inteiroWe are expanding our team and seeking highly skilled professionals to join us as **Customer Support Agents.** This is an exciting opportunity to play a crucial role in our company, as it has a direct influence on sales and ultimately determines the success of a company**Responsibilities**- Efficiently responds and communicates with clients to understand and...
-
Customer Support Agent
4 semanas atrás
Brasília, Brasil JustMarkets Tempo inteiro**JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions**JustMarkets** has reached the trust of millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and creating...
-
Customer Support Agent
1 dia atrás
Brasília, DF, Brasil JustMarkets Tempo inteiro**JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and creating...
-
Customer Support Advocate
2 semanas atrás
Brasília, DF, Brasil beBeeSupport Tempo inteiroWe are seeking a highly skilled and energetic individual to fill the role of Customer Support Advocate . The ideal candidate will possess exceptional communication skills, both written and verbal. Responsibilities: Job Description: Our Customer Support Advocates play a vital role in ensuring our customers have an exceptional experience with our products....
-
Customer support
2 semanas atrás
Brasília, Brasil FullPond Tempo inteiroPosition SummaryWe are looking for aCustomer Support & Revenue Operations Specialistto join a fast-growing real estate startup in the U. S. This is a hybrid role that combines helpdesk support, Hub Spot operations, outbound sales assistance, and light marketing support. The ideal candidate has strong experience managing support tickets, excellent...
-
Customer Support Specialist
4 semanas atrás
Brasília, Brasil Geaux Maids Tempo inteiroJob Title: Customer Support SpecialistReports to: General ManagerLocation: RemoteEmployment Type: Full-Time (40 hours/week)Schedule: Monday to SaturdayCompensation: Base Salary ($1100 US) | PTOApplication: Please submit a cover letter and in addition, please include a brief response to the following question:Question:- “How can I make sure that when I have...
