Empregos atuais relacionados a Customer Support Specialist - Brasília - Geaux Maids
-
Customer Support Specialist
Há 6 dias
Brasília, Brasil Geaux Maids Tempo inteiroJob Title: Customer Support Specialist Reports to: General Manager Location: Remote Employment Type: Full-Time (40 hours/week) Schedule: Monday to Saturday Compensation: Base Salary ($1100 US) | PTO Application: Please submit a cover letter and in addition, please include a brief response to the following question: Question: - “How can I make sure that...
-
German-Speaking Freelance Customer Support – E-Bike Specialist
3 semanas atrás
Brasília, Brasil Workster Tempo inteiroWorkster is partnering with a rapidly growing European e-mobility company that makes high-quality e-bikes accessible across the DACH region. To support their expanding customer base, we are looking for a German-speaking Freelance Customer Support Specialist who can work remotely from anywhere in the World.This role is ideal for independent professionals who...
-
Customer Care Specialist with Marketing Support
1 dia atrás
Brasília, Brasil Scalesource Tempo inteiroSalary: $1,300 USD/monthHours: Full-time, 40 per weekEnglish: Advanced (C1)Start Date: First week of JanuaryLocation: Remote We’re hiring aCustomer Care Specialist with strong operational and marketing support skills for a well-establishedhome care brand that provides high-quality non-medical and private-duty nursing services for seniors and individuals...
-
(fluent English) Customer Support Consultant, hospitality
1 semana atrás
Brasília, Brasil SupportYourApp Tempo inteiroOverview (fluent English) Customer Support Consultant, hospitality (Brazil, remote) SupportYourApp is a global Support-as-a-Service provider partnering with tech companies and industry leaders in 60 languages across diverse industries. Join our multicultural, multilingual team and work from a home office as a Customer Support Consultant. What you will do...
-
German-Speaking Freelance Customer Support
3 semanas atrás
Brasília, Brasil Workster Tempo inteiroWorkster is partnering with a rapidly growing European e-mobility company that makes high-quality e-bikes accessible across the DACH region. To support their expanding customer base, we are looking for a German-speaking Freelance Customer Support Specialist who can work remotely from anywhere in the World. This role is ideal for independent professionals who...
-
Customer Service Specialist
2 semanas atrás
Brasília, Brasil Virtual Latinos Tempo inteiroJoin the Virtual Latinos Community! With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped , Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job...
-
Brasília, Brasil Supportyourapp Tempo inteiroWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since **** to deliver secure customer and technical support.We operate globally, supporting clients in 60 languages across diverse industries.So what if you had a chance to be a part of the...
-
Senior Client Onboarding
2 semanas atrás
Brasília, Brasil South Tempo inteiroHi there! We are South and our client is looking for a Senior Client Onboarding & Support Specialist! Note to Applicants: Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered. Professional Presentation: We encourage...
-
Payment Support Specialist
1 semana atrás
Brasília, Brasil Housecall Pro Tempo inteiro**_TO BE CONSIDERED FOR THIS ROLE, PLEASE SUBMIT AN UPDATED RESUME TRANSLATED TO ENGLISH_** **Why Housecall Pro?** Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes.We're all about the Pro, and dedicate...
-
Payment Support Specialist
1 semana atrás
Brasília, Brasil Housecall Pro Tempo inteiro**_TO BE CONSIDERED FOR THIS ROLE, PLEASE SUBMIT AN UPDATED RESUME TRANSLATED TO ENGLISH_****Why Housecall Pro?**Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes.We're all about the Pro, and dedicate our...
Customer Support Specialist
Há 1 mês
Job Title: Customer Support SpecialistReports to: General ManagerLocation: RemoteEmployment Type: Full-Time (40 hours/week)Schedule: Monday to SaturdayCompensation: Base Salary ($1100 US) | PTOApplication: Please submit a cover letter and in addition, please include a brief response to the following question:Question:- “How can I make sure that when I have to change a customer’s appointment — whether it’s due to lateness, rescheduling, or cancellation — the customer still leaves the interaction feeling that the adjustment was handled positively, with care, and maybe even to their benefit?”_Position OverviewWe're seeking a Customer Support Specialist who excels at building genuine human connections. This is not just a customer service or sales position — we are looking for someone with a warm, conversational personality, the kind of person who makes others feel like they’re speaking to a friend or family member.Key Responsibilities:- Handle retention and cancellation calls with **empathy and problem-solving mindset**.- Listen actively to customers’ concerns and work toward resolutions that **genuinely serve their needs**.- Conduct **follow-up calls** to ensure satisfaction, build loyalty, and re-engage past clients.- Perform **"Welcome Calls"** to build a strong first impression and clarify service expectations.- Recognize opportunities to **upsell services** in a natural, non-pushy manner.- Collaborate with the operations and scheduling team to ensure seamless customer experiences.- Track interactions and outcomes in the CRM to inform retention strategies.- Offer **emotional intelligence** and care in every interaction — customers should leave the call smiling.What We’re Looking For:- A naturally **friendly, talkative, and compassionate personality** — someone who enjoys real conversations.- Experience in customer support, retention, or sales (cleaning industry is a plus).- Strong listening and interpersonal skills; **empathy is your superpower**.- Ability to de-escalate concerns and guide customers toward positive solutions.- Excellent organizational skills and comfort with multitasking.- Tech-savvy; comfortable with CRM software, spreadsheets, and digital communication tools.- Self-motivated, proactive, and comfortable in a fast-paced environment.What You’ll Love About Working With Us:- A **supportive, culture-driven team** that values you as a person.- Flexible hours and the ability to work remotely.- Paid time off and recognition for outstanding work.- Schedule: Monday-SaturdayPay: R$5,987.00 per month
