Global IT Support Specialist

4 semanas atrás

São Paulo, Brasil Playtech Tempo inteiro

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 20 countries.

Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker.

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions.

About the Role

We are looking for a self-motivated Global IT Support Specialist with ability to prioritize tasks, learn and adopt new technologies.

Job Description

  • Be part of global IT team and participate in company wide projects.
  • Provide tier 1-2 support for end users on local and remote sites.
  • Work with service desk ticketing system.
  • Track and Keep IT assets inventory up-to-date.
  • Be responsible for installation, administration, maintenance and troubleshooting of windows/mac and mobile devices.
  • Troubleshoot network issues.
  • Contribute to corporate IT wiki portal
Qualifications

Components for success

  • Have excellent knowledge of Windows 11 and– at least 2-3 years’ experience
  • Understand Windows based client environments (Active Directory, GPO's, SCCM/ MDT installations, Windows update, etc.)
  • Know in practice what is Computer Hardware and Maintenance
  • Understand TCP/IP, Network elements and services, Wireless and VPN environments
  • Contribute to Documentation, KB, manuals, monitoring
  • Knowledge of MacOS operating systems and JAMF management
  • Knowledge and experience in cloud solutions (Office365, Azure)
Culture

Thrive in a culture that values

  • Professional challenges
  • Initiative-taking and confident approach at the workplace
  • Active lifestyle and mental well-being
  • Work-life balance, flexibility and hybrid work
  • Fun and engaging company events

Additional Information

Our dynamic team spans the globe, working together across Infra, Networking, Security, and HR. You will have the opportunity to collaborate with talented professionals from New York to Manila.

We offer a supportive environment where you can continuously test and expand your skills, immerse yourself in the workings of a global enterprise, and make an impact with your contributions.

Playtech is an equal opportunities employer and welcomes applications from all sections of society. We are committed to responsible business practices and strive to create a diverse and inclusive work environment.

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