Customer success engineer
4 semanas atrás
*Native/Bilingual English is required for this role (read/written/spoken) Please upload your CV Resume in English. Monthly salary: $1,500 - $2,000 USD Along with our partner, we're looking for a talented Customer Success Engineer able to leverage technical knowledge, client-facing experiences, and strong problem-solving skills to deliver great experiences to clients. Key Responsibilities: Guide new users through onboarding, setup, and best practices. Document technical learnings, common patterns, and solutions derived from real customer interactions. Transform lessons learned into clear, actionable knowledge for both internal teams and external users. Create and maintain documentation, tutorials, and sample projects. Provide technical support via Slack, email, and meetings, helping users troubleshoot and resolve issues quickly. Collaborate with engineering to debug production issues and prioritize fixes. Help users architect scalable and efficient deployments using our partner’s platform. Lead customer-facing technical sessions, demos, and Q& As. Qualifications: 2+ years in a developer-facing or technical support role (Customer Success, Solutions Engineering, etc.). Bachelor’s or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent. Experience working with open-source generative AI models. Familiarity with Kubernetes and cloud infrastructure. Excellent written and verbal communication skills. Proficient in Python and familiar with LLM ecosystems (e.g., Hugging Face, Lang Chain). Experience working with APIs, CLI tools, and deployment workflows. Ability to explain complex technical concepts clearly and concisely. Preferred Experience: Strong technical writing skills with experience authoring user-facing or internal technical content. Experience working with open-source model inference in production. Experience writing developer documentation or educational content. Prior experience working with enterprise customers or managing technical escalations. Contributions to developer communities or open source. Familiarity with model serving platforms and inference workflows. Hands-on experience building with agentic or autonomous AI frameworks. Work Schedule: rotating through Monday - Sunday, 6 AM - 6 PM PST. Commitment: 180 hours per month Benefits: A fully remote position with a structured schedule that supports work-life balance. The opportunity to work with our partner at the cutting edge of generative AI infrastructure and model serving. Two weeks of paid vacation per year. 10 paid days for local holidays. *Please note our partner is only looking for full-time dedicated team members who are eager to fully integrate within their team.
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Customer Success Engineer
4 semanas atrás
Brasil Tecla Tempo inteiro*Native/Bilingual English is required for this role (read/written/spoken) Please upload your CV Resume in English. Monthly salary: $1,500 - $2,000 USD Along with our partner, we're looking for a talented Customer Success Engineer able to leverage technical knowledge, client-facing experiences, and strong problem-solving skills to deliver great...
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Customer Success Engineer
4 semanas atrás
Brasil Tecla Tempo inteiro*Native/Bilingual English is required for this role (read/written/spoken) Please upload your CV Resume in English. Monthly salary: $1,500 - $2,000 USD Along with our partner, we're looking for a talented Customer Success Engineer able to leverage technical knowledge, client-facing experiences, and strong problem-solving skills to deliver great...
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Customer Success Manager
Há 6 dias
Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
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Customer success analyst
2 semanas atrás
Brasil Revenda Mais Tempo inteiro €2.571Estamos contratando Analista de Customer Success em Curitiba/PR Buscamos um(a) Customer Success generalista para atuar de forma estratégica e mão na massa no ciclo de Sucesso do Cliente. Essa pessoa será responsável por garantir uma experiência fluida desde o onboarding até a adoção contínua, realizando acompanhamento ativo da base, análises de...
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Customer Success Coordinator
1 semana atrás
Brasil eltlearn Tempo inteiro R$35.000 - R$70.000 por anoPosition: Customer Success Coordinator Company Overview: elt is a leading provider of language learning solutions for individuals and organizations. We are dedicated to helping our customers achieve their language learning goals through our innovative and personalized approach. Position Overview: We are seeking a highly motivated and customer-focused...
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Customer Success Manager
2 semanas atrás
Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
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Customer Success Manager
2 semanas atrás
Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
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Customer Success Manager
2 semanas atrás
Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
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Customer Success Manager
2 semanas atrás
Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
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Head of customer success engineering
2 semanas atrás
Brasil Optibus Tempo inteiroAbout Optibus: is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver...
