Staff Business Control Officer

Staff Business Control Officer - Credit Card

Nu was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.

Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian David Vélez , and cofounded by Brazilian Cristina Junqueira and American Edward Wible . For more information, visit

About the team

As Nubank continues its global expansion and innovation, the risk landscape becomes increasingly complex. The BCO team was created to directly support the various Business Units of Nubank with managing their risks in a proactive manner, assuming the 2nd and 3rd lines of defense do not exist. BCOs contribute to developing the BCO structure and help create best-in-class risk management in the 1st line of defense.

About the role

To support the Business Units in achieving their objectives, BCOs are expected to balance risk and business priorities. By being hands-on, they will lead by example and support the teams, keeping in mind the vision: To empower the 1st line Nubankers to become proactive Risk Owners, ensuring adherence to standards and protecting the interests of the company and stakeholders.

BCOs follow 3 pillars of focus:

• Processes & Internal Controls : Ensuring that our functions/BUs are managing their risks through understanding their processes and its control environment, and identifying opportunities for improvement to drive efficiency with partners across the lines of defense.
• Governance, Risk & Compliance : Ensuring functions/BUs align with internal and external regulatory and risk requirements, enabling stronger internal governance to focus on product and feature development.
• Measuring & Reporting : Developing appropriate KPIs to monitor programs and ensuring functions/BUs deliver as established.

As a BCO you will

• Support/coordinate the business in managing and fulfilling its First Line Risk Management activities (Onboarding, due diligence, credit and financial analysis on large, corporate and payment institutions, Losses & Risk Events, Internal control management, continuous improvement).
• Build relevant governance in a useful and non-bureaucratic way
• Define and rate the internal control & risk environment
• Proactively identify risk areas and tackle remediation activities
• Add a risk lens to strategy and product development
• Drive and complete documentation activities to minimize single point sensitivities and conduct process mapping

What we are looking for

• Product and/or Non-Financial Risk knowledge
• High level SOX knowledge a plus
• Hands-on and take ownership where possible
• Independence and proactivity
• Ability to build strong relationships with all levels of the organization
• Quick learner
• Good communication skills (concise and clear)
• Wants to improve and challenge the status quo
• Ability to challenge the various Lines of Defense
• Health, dental and life insurance
• Transportation assistance
• 30 days of paid vacation
• Equity at Nubank
• Parking partnership - discounted parking in our office
• Free bike parking with showers available
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity Leaves
• Child care allowance
• Onsite Health Center - Medical support for every Nubanker in our office

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