Account Coordinator
Há 6 dias
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you become part of a global team that cares about the work we do and about each other. We are problem solvers and future world builders creating stronger, more sustainable communities. We don’t just talk about progress and innovation, we make it happen with our customers where we work and live. Caterpillar is the world’s leading manufacturer of construction and mining equipment, off‑highway diesel and natural gas engines, industrial gas turbines, and diesel‑electric locomotives. For 100 years we’ve helped customers build a better, more sustainable world and are committed to a reduced‑carbon future. What you will do Respond to customer inquiries and provide customer service regarding products and services, addressing issues related to customer orders. Perform general administrative duties, including maintaining files, schedules and appointments for the sales teams. Maintain database and update records of contacts, accounts and orders as required. Monitor, prioritize, and track status of orders to provide updates to customers. Support the order‑to‑delivery process ensuring compliance with customer/dealer requirements. Skills Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Effective Communication: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive and accurately interpret ideas, information and needs through the application of appropriate communication behaviors. Account Management: Knowledge of account management; ability to manage day‑to‑day activities providing services support to existing clients and prioritizing tasks. Basic requirements Bachelor’s degree Pre‑Advanced English Top candidates will also have Intermediate Spanish Good knowledge of Microsoft applications Knowledge of Ordering Systems (CMOPS / SAP) This position requires the candidate to work on‑site five days a week. Benefits Medical plan Dental plan Medicines reimbursement Psychological, legal, social and finance support program Private pension plan Profit share Meal assistance Christmas basket Transportation Life and personal insurance Extended maternity and paternity leave Employee resources groups (Young Professional, Women in Networking, Lambda (LGBTQIA), Latin Group and Active in Sport) Caterpillar reserves the right to change or modify benefits at any time subject to prior notice and in compliance with legal requirements. Benefit eligibility may vary by position and location. Equal Opportunity Statement Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply. Contact & Application Please include a résumé in English in your profile in Workday. Check your email (including junk/spam) for updates. Use the candidate login on the career website to view application status. Recruitment & Selection area emphasizes that it does not use personal emails or other domains to contact candidates. Available vacancies are only advertised through company’s official channels. Open from 3 October 2025 to 12 October 2025. Employment Details Employment type: Full Time Experience: Years Vacancy: 1 #J-18808-Ljbffr
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