Analista de Customer Success

4 semanas atrás


Colombo, Brasil Shiiva Consultoria em RH Tempo inteiro

Descrição da vaga:Atuará na Analise e Desenvolvimento do setor de Customer Success.Será responsável por monitorar os indicadores de saúde dos clientes, entender previnir / reduzir o Churn e gerar receita através dde Cross Selling e Up Selling.Hard Skills obrigatórias:- Sólidos conhecimentos em Customer Success- Conhecimento em analise de indicadores de saúde dos clientes (dados)- Ferramenta de KanbanHard Skills desejáveis:- Experiência em implantação de setor de Customer Success- Ter trabalhado em startupSoft Skills obrigatórias:- Excelente comunicação- Empatia- Resiliência- Foco em resolução de problemasTipo de vaga: Tempo integralSalário: R$2.500,00 - R$4.500,00 por mês**Benefícios**:- Trabalho remotoHorário de trabalho:- Turno de 8 horas



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