
Senior Customer Success Manager
Há 2 dias
Hootsuite Rio de Janeiro, Rio de Janeiro, Brazil
Hootsuite Rio de Janeiro, Rio de Janeiro, Brazil
We're looking for a Senior Customer Success Manager (Trilingual in Portuguese, Spanish and English) to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you'll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite's product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel. This is a remote-first role for applicants located in Brazil. In this role, you will report to the Manager, Sales & Customer Expansion, LATAM.
- POR FAVOR, ENVIE SEU CURRÍCULO E CANDIDATURA EM INGLÊS.**
- Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite's Enterprise and partner products.
- Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction.
- Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices.
- Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual
-
Customer Success Manager
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil SecurityScorecard Tempo inteiroJoin to apply for the Customer Success Manager (Brazil) role at SecurityScorecard Join to apply for the Customer Success Manager (Brazil) role at SecurityScorecard SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr....
-
Customer Success Manager
Há 2 dias
Rio de Janeiro, Rio de Janeiro, Brasil SecurityScorecard Tempo inteiroJoin to apply for the Customer Success Manager (Brazil) role at SecurityScorecard Join to apply for the Customer Success Manager (Brazil) role at SecurityScorecard SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr....
-
Customer Success
Há 2 dias
Rio de Janeiro, Rio de Janeiro, Brasil Canonical Tempo inteiroJoin or sign in to find your next job Join to apply for the Customer Success - Team Manager role at Canonical 16 hours ago Be among the first 25 applicants Join to apply for the Customer Success - Team Manager role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and...
-
Enterprise Customer Success Manager
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Canonical Tempo inteiroJoin or sign in to find your next jobJoin to apply for the Enterprise Customer Success Manager role at Canonical2 days ago Be among the first 25 applicantsJoin to apply for the Enterprise Customer Success Manager role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our...
-
Senior Product Manager – Customer
Há 2 dias
Rio de Janeiro, Rio de Janeiro, Brasil Magentrix Partner Management & Customer Management Tempo inteiroRole SummaryWe're looking for a senior-level Product Manager with a strong technical foundation and deep familiarity with PRM (Partner Relationship Management) and/or customer‑support & CSM workflows. You'll own the full product life‑cycle for our customer‑ and partner‑facing portals: gathering and prioritizing requirements, orchestrating sprints,...
-
Senior Customer Success Manager
Há 2 dias
Rio de Janeiro, Rio de Janeiro, Brasil Menlo Ventures Tempo inteiroThe Company You'll JoinCarta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit.Carta's fund administration platform supports nearly 7,000 funds and SPVs, representing $150B in assets under administration in venture capital and private equity....
-
Customer Success Manager
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil EBSCO Information Services Tempo inteiroEBSCO International is the international operations group of EBSCO Information Services (EIS). EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users....
-
Customer Success Manager
Há 2 dias
Rio de Janeiro, Rio de Janeiro, Brasil EBSCO Information Services Tempo inteiroEBSCO International is the international operations group of EBSCO Information Services (EIS). EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users....
-
Customer Success Manager
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Clearview AI, Inc Tempo inteiro**Customer Success Manager, LATAM**:**Position**: Customer Success Manager, LATAM**Responsibilities**:- Proactively manage a portfolio of customers from trial to implementation to ongoing delivery to expand the scope and scale of Clearview AI adoption- Develop and build strong relationships with key customer stakeholders and executive sponsors: steering...
-
Senior Customer Success Manager
Há 2 dias
Rio de Janeiro, Rio de Janeiro, Brasil Menlo Ventures Tempo inteiroThe Company You'll JoinCarta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit.Carta's fund administration platform supports nearly 7,000 funds and SPVs, representing $150B in assets under administration in venture capital and private equity....