Project Manager I

Overview

Join TravelNet Solutions as a Project Manager

At TravelNet Solutions (TNS), we combine deep hospitality expertise with forward-thinking technology and a customer-obsessed mindset… to help property managers win TNS is proud to be named an Inc.5000 Fastest Growing Company in America.

This role is perfect for someone who is:

• A self-starter with tremendous initiative and a strong work ethic
• An excellent communicator and collaborator across functional teams
• Eager to make a high impact at a product-driven company
• Adaptable, quick to embrace change, and a fast learner
• Skilled in creative and critical thinking
• Detail-oriented, even in a fast-paced environment
• Passionate about technology and innovation

About TravelNet Solutions

For over 21 years, TravelNet Solutions has provided integrated software and marketing solutions for the hospitality industry, anchored by our flagship Track Property Management System and other products under the Track banner.

Our single-vendor ecosystem equips growing vacation rental companies with all the enterprise-class tools they need to scale. With ongoing investments in platform development, 70+ integration partners, and a growing list of native features, Track empowers hospitality professionals to achieve digital transformation and operational excellence.

Our Core Values

reflect the behaviors that shape the tone of how we work with each other, our partners, and our customers:

• Serve Others: Nurturing growth to help others succeed
• Grit: Taking ownership and never giving up on what matters most
• Create the Future: Innovating to disrupt the status quo

Why Join Us?

• Be part of a fast-moving, dynamic team focused on growth and success.
• Work alongside a talented, collaborative, and supportive team.
• Work for a portfolio company offering a one-vendor solution for SaaS technology, marketing, and distribution.
• Help reshape the hospitality industry through technology and service innovation.

Perks and Benefits

• Full medical, dental, and vision coverage
• Flexible Paid Time Off
• Unlimited access to professional training and development
• Health Savings Account with up to a $2,000 annual match
• Flexible work environment
• Free life insurance and long-term disability coverage
• Flexible Spending Accounts
• Retirement plan with employer match
• Free snacks and soda in the office
• $150 quarterly gift for personal use
• Competitive wages
• Work with an amazing team

Summary and Responsibilities

Track is the industry leader in vacation rental property management software, trusted by property managers and resorts nationwide. As a Project Manager on our Professional Services team, you will lead the onboarding of clients onto Track’s award-winning SaaS platform.

In this client-facing role, you’ll own projects from kick-off through hand-off to our Customer Success team, ensuring a smooth and successful transition. You’ll guide property managers through critical software implementations, driving adoption while delivering an exceptional customer experience.

This is a unique opportunity to join a high-growth, customer-focused company where your work directly impacts client success.

Key Responsibilities

• Build trusted, strategic client relationships, positioning yourself as a partner and advisor.
• Own the end-to-end onboarding project lifecycle, from contract signature to successful handoff.
• Develop and maintain project plans, managing timelines, deliverables, and dependencies.
• Communicate proactively: provide clear, consistent updates to customers, leadership, and stakeholders.
• Identify risks and roadblocks early, creating solutions that keep projects on track.
• Collaborate cross-functionally with Implementation Consultants, Subject Matter Experts, Sales, Engineering, and Product teams to drive outcomes.
• Ensure clients fully implement Track’s core functionality and are set up for long-term success.
• Balance multiple priorities by managing 10–20 projects in varying phases simultaneously.
• Deliver exceptional customer experiences that strengthen Track’s reputation as a trusted partner.

Minimum Qualifications

• Bachelor’s degree or equivalent professional experience.
• 2–3 years of project management or account management experience, preferably in software onboarding or SaaS implementations.
• Demonstrated ability to lead projects with planning, risk management, and resource coordination.
• Proven track record of delivering projects on time, within scope, and within budget.
• Excellent communication skills—both written and verbal—with the ability to present and facilitate effectively.
• Strong organizational skills, attention to detail, and ability to manage competing priorities.
• Comfortable working in a fast-paced, high-growth environment.
• Preferred: Experience in hospitality operations (resorts, vacation rentals, or property management).
• Preferred: Project Management Professional (PMP) certification.

Diversity and Inclusion

We celebrate diversity of thought, culture, and background and are committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status or any other protected status under applicable federal, state, or local law. We comply with all applicable laws governing nondiscrimination in every location where we operate and encourage individuals from all backgrounds to apply.

Compensation

The typical starting salary range for this position is: $70K to 82K. The actual salary offer will consider multiple factors, including skills, experience, education, and location. Please note that the salary reflects the base amount only and does not include total compensation, such as discretionary bonuses and benefits.

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