Dsrm Product Lead

2 semanas atrás

Guararema, Brasil MARS Tempo inteiro
**What are we looking for?**:
- The Product Lead manages the team that provides functional and technical expertise on the TPM/SRM as in charge of design, development, deployment, further evolution and support portfolio of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles. This role will be part of the Global Applications Service Delivery team based in different locations across the globe.
- Line management of his/her direct reports, creating High Performance Collaboration Environment for associates.
**What will be your key responsibilities?**:
- Support, Influence and contribute with Leadership to define strategy for IT Solutions, in line with operational excellence strategies and Transformational programs and business capabilities strategies
- Maintain awareness of industry directions for products and services in the TPM/SRM, in order to define new, cost-effective solutions or evolve existing solutions in an optimal manner.
- Collaborate with projects according to Mars DT signature processes, including assign and facilitate Product ASD Co-Pilot for programs and projects
- Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc)
**What can you expect from Mars?**:
- Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.

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