Technical Service Delivery Executive
3 semanas atrás
Job Summary We are seeking a highly experienced and skilled Service Delivery Manager to partner with our global technology services company. This role will involve ensuring service delivery meets established internal and client processes, developing and delivering communications to varying levels of client stakeholders, and managing risks and issues related to client service delivery. Ensure adherence to established internal and client processes for service delivery. Develop and deliver effective communications to various levels of client stakeholders. Manage risks and issues related to client service delivery. The successful candidate will have 10+ years of broad technology industry experience, 5+ years direct SDM experience within an ITIL-aligned managed services organization, and proven leadership, resource management, and financial management skills. A strong background in enterprise-class ERP applications, ITSM platforms like ServiceNow, and ITIL certifications is desired. Communication skills in multiple languages are beneficial. This role requires a proactive contributor who can work flexible hours, including evenings, weekends, and holidays, and monitor email regularly outside standard business hours. Key Responsibilities: Service Delivery Management: Ensure that all aspects of service delivery meet the required standards and expectations of clients. Communication: Develop and deliver clear, concise, and effective communications to various levels of client stakeholders. Risk and Issue Management: Identify, assess, and mitigate risks and issues related to client service delivery. Requirements: 10+ years of broad technology industry experience. 5+ years direct SDM experience within an ITIL-aligned managed services organization. Proven leadership, resource management, and financial management skills. Benefits: A competitive salary package. A comprehensive benefits program. The opportunity to work with a global technology services company. About Us: We are a leading provider of technology services to global organizations. We offer a dynamic and challenging work environment with opportunities for professional growth and development.
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Technical Service Delivery Executive
2 semanas atrás
Brasília, DF, Brasil beBeeServiceDelivery Tempo inteiroJob Summary We are seeking a highly experienced and skilled Service Delivery Manager to partner with our global technology services company. This role will involve ensuring service delivery meets established internal and client processes, developing and delivering communications to varying levels of client stakeholders, and managing risks and issues related...
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Customer Service Executive
2 semanas atrás
Brasília, Brasil Potentiam Ltd Tempo inteiroAbout the Client : Our client is revolutionising how businesses make decisions through the power of cutting‑edge artificial intelligence technology. Their mission is to empower organisations with data‑driven insights that enable smarter, faster, and more informed decision‑making. They believe that true innovation flourishes in a diverse and inclusive...
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Technical Delivery Lead
Há 4 dias
Brasília, DF, Brasil beBeeProject Tempo inteiroDelivering Technical Excellence: Manage cross-functional teams to drive delivery success for key customers Key Responsibilities Include: Foster a collaborative work environment, ensuring regular updates to stakeholders and conducting meetings with customers and team members Drive customer satisfaction by delivering projects on time, within scope Essential...
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Customer service executive
3 semanas atrás
Brasília, Brasil Potentiam Ltd Tempo inteiroAbout the Client: Our client is revolutionising how businesses make decisions through the power of cutting-edge artificial intelligence technology. Their mission is to empower organisations with data-driven insights that enable smarter, faster, and more informed decision-making. They believe that true innovation flourishes in a diverse and inclusive...
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Service Delivery Manager
2 semanas atrás
Brasília, Brasil FCamara Tempo inteiroDescrição da vaga A FCamara está em busca de um(a) Service Delivery Management para atuar em parceria com uma empresa global de serviços de Tecnologia. Trazendo um universo de possibilidades para simplificar o dia a dia de pessoas e negócios. Responsabilidades e atribuições: Ensure Service Delivery adheres to established internal and Client processes....
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Service Delivery Manager
3 semanas atrás
Brasília, Brasil FCamara Tempo inteiroDescrição da vaga A FCamara está em busca de um(a) Service Delivery Management para atuar em parceria com uma empresa global de serviços de Tecnologia. Trazendo um universo de possibilidades para simplificar o dia a dia de pessoas e negócios. Responsabilidades e atribuições: Ensure Service Delivery adheres to established internal and Client...
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Service Delivery Manager
3 semanas atrás
Brasília, Brasil FCamara Tempo inteiroDescrição da vagaA FCamara está em busca de um(a) Service Delivery Management para atuar em parceria com uma empresa global de serviços de Tecnologia. Trazendo um universo de possibilidades para simplificar o dia a dia de pessoas e negócios.Responsabilidades e atribuições: Ensure Service Delivery adheres to established internal and Client processes....
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Service Delivery Manager
3 semanas atrás
Brasília, Brasil FCamara Tempo inteiroDescrição da vaga A FCamara está em busca de um(a) Service Delivery Management para atuar em parceria com uma empresa global de serviços de Tecnologia. Trazendo um universo de possibilidades para simplificar o dia a dia de pessoas e negócios. Responsabilidades e atribuições: Ensure Service Delivery adheres to established internal and Client...
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Service Delivery Manager
3 semanas atrás
Brasília, Brasil FCamara Tempo inteiroDescrição da vagaA FCamara está em busca de um(a) Service Delivery Management para atuar em parceria com uma empresa global de serviços de Tecnologia. Trazendo um universo de possibilidades para simplificar o dia a dia de pessoas e negócios.Responsabilidades e atribuições: Ensure Service Delivery adheres to established internal and Client...
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Technical Program Manager
1 semana atrás
Brasília, Brasil CriticalRiver Inc. Tempo inteiroJob Title: Technical Program Manager/Delivery ManagerDuration: Fulltime with CriticalRiver Location: Brazil/Costa RicaNeed to support PST timings Job Profile: Manage delivery for our key customers across all the technological tracksManage and lead teams across technologies, fostering a collaborative and productive work environment.Ensure regular updates
