Service Now Admin

2 meses atrás


são paulo, Brasil Tata Consultancy Services Tempo inteiro

Tata Consultancy Services (TCS) is a global leader in IT services, consulting & business solutions with a large network of innovation & delivery centers.Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting and to make it a joy for all stakeholders to work with us. We have been recognized as a Global Top Employer and our ability to provide holistic long-term careers based on continuous learning driven by our digital learning ecosystem helps us to develop the best talents And we invite you to be part of our Team


We are looking for ServiceNow Admin that wants to learn and transform


Responsbility:


  • Knowledge & Working experience on Javascript, Client and Server-side scripting – Business rules, Script Includes, UI Actions, UI Policies, Data Policies – all scripted aspects of Service Now system.
  • Knowledge & Working experience of UI interfaces within Service Now – Service Portal, CMS, Native – UI pages, UI Macros, CSS, HTML, Angular JS.
  • Excellent debugging and problem-solving skills
  • Excellent communications, presentation, listening and negotiation skills.
  • Good troubleshooting skills with the ability to assist in determining root cause of problems, offer recommendations or suggestions for a quick, but effective, resolution.
  • Experience in Service now integrations; Certified System Administrator
  • Certified Application Developer (Good to have);
  • CSM, HRSD,WSD and general Service Now administrative task.
  • Coordinate with users reporting the issues related to Service Now.
  • Provide Resolution and RCA for the incident.
  • Process requests related to Service Now.
  • Work on Service Now release management activities.
  • Monitor the Service Now integration jobs and troubleshoot and fix if any issues reported


Good to have:

  • Tester; Test Script; Test Execution; Automated Test; Robot Framework; Cucumber; BDD


TCS Benefits – Brazil:

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal/Food Voucher

Childcare assistance

Gympass

TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates

Partnership with SESC

Reimbursement of Certifications

Free TCS Learning Portal – Online courses and live training

International experience opportunity

Discount Partnership with Universities and Language Schools

Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire

TCS Gems – Recognition for performance

Xcelerate – Free Mentoring Career Platform


At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer


#Buildingonbelief


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