Sales Account Manager

Sales Account Manager (Health) – Elsevier for Health Join to apply for the Sales Account Manager (Health) role at Elsevier for Health . Get AI-powered advice on this job and more exclusive features. About the business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. About the team Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision‑making for our customers across global health. We support health providers by providing accessible, trusted evidence‑based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and supports a more personalized and localized healthcare experience. All for the benefit of every patient. About the role The Clinical Solutions Account Manager is charged with managing relationships and identifying opportunities for sales of new/additional Clinical Solutions products at Health Systems, Hospitals and Medical Schools within the assigned territory. This will be done via phone and field visits. The Account Manager will be responsible for partnering with the accounts in their territory, calling on key stakeholders to measure and improve client satisfaction of our products, providing analysis of usage and metrics, identify issues. Responsibilities Identifies key contacts and decision makers based on proper account management and planning using the tools provided by the company (SalesForce.com). Create and implement account management and renewal strategies within the assigned accounts. Drive renewal and upsell opportunities within assigned accounts to meet or exceed quota and annual sales targets. Monitor the stability of accounts by utilizing usage metrics, client satisfaction feedback and develop plans of action to support the overall account strategy. Effectively collaborate with all internal stakeholders including Sales, Product Management, Marketing, Operations and Implementation. Provide accurate reporting and forecasting of sales, keep current records and build account profiles by updating account and contact information and managing account data in our systems. Promote, drive and deliver on any promotional product strategies. Ability to travel 50-60% of the time. Requirements Consultative Sales Profile : Using customer centric approach to understand the challenges the customer is facing before presenting any products. Customer Focus : Identify customer challenges, get customer acknowledge and connect those to our solutions for providing a customer centric proposal. Building Relationships : Establishes rapport with customers, been perceived as a real business partner rather than a transactional sales person. Driving for Results : Works hard to achieve results and promotes a strong sense of urgency for reaching goals. Collaboration and Teamwork : Encourages co‑operation between all members of the team. Identifies opportunities for further collaboration across teams. Communication : Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Use social media to reach new audiences. Proven track record of success from B2B sales, strong technology solution selling experience; healthcare experience is preferred. Experience selling a technology‑based product to hospitals or health systems preferred. Experience in field Sales for at least 3 years – using complex sales methodologies such as MEDDPICC, Miller Heiman, Franklin Covey or similar. Excellent communication, organizational and analytical skills and follow up skills. Possess and display effective written and verbal communication skills. Desire to learn and to share knowledge with other team members. Detailed oriented, a logical thinker, and a good listener. Team and goal oriented. Possess a positive attitude with co‑workers and clients. Ability to maintain good relationships. Ability to use analytical skills to recognize potential sales obstacles and recommend solutions. Highly self‑motivated, organized and able to manage own time. University Degree required, preferred in Health care or engineering. Fluency in English and Portuguese. Spanish desirable. Preference to be based in the city of São Paulo, Brazil. Seniority level Mid‑Senior level Employment type Full‑time Job function Finance and Sales Referrals increase your chances of interviewing at Elsevier for Health by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr