Developer Support Specialist, Brazil

Há 1 mês


São Paulo, Brasil Apple Tempo inteiro

Represent Apple to support developers by enabling them to deliver their life's best work on the App Store. Help them navigate App Store guidelines and policies while providing exceptional customer service to guide them through the App Review process. You will interact with developers in the Americas region on the phone and in writing, but depending on your language skills, you may be focused on a certain market.

Responsibilities include:
  1. Communicating, tracking, and managing issues from day-to-day operations with business partners.
  2. Developing strong relationships with App Review colleagues and peers.
  3. Collaborating with colleagues, providing support, listening and being open to others when they need you. Empathy is a key attribute to be successful in this role.
  4. Superb communication skills and attention to every detail is vital.
  5. Being accurate, thorough and complete is key to your success.
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