
Delivery Strategy Operation Manager
4 semanas atrás
About the Role :
We are looking for a Rider Dispatch Strategy Lead to join our Fulfillment Operations team at Keeta. In this role, you will be responsible for the optimization of real-time dispatch strategies, directly driving key delivery metrics such as order completion rate and ETA. You will also be part of a fast-moving task force that pilots innovative solutions in complex, real-world delivery scenarios.
What You'll Do:
- Take ownership of rider dispatch performance and continuously improve fulfillment KPIs (e.g., order completion rate, ETA).
- Design and optimize dispatch logic for a variety of scenarios, including slow food prep, order bundling, and peak-hour congestion.
- Lead pilot projects and experiments to identify scalable dispatch solutions for a growing delivery ecosystem.
- Collaborate cross-functionally with product, engineering, and data teams to align strategy and execution.
- Serve as a member of the Rider Task Force, driving innovation and rapid iteration in a dynamic environment.
What We're Looking For
- 5+ years of experience in logistics operations, strategy, or dispatch optimization.
- Strong analytical skills, with the ability to interpret data and turn insights into action.
- Solid business sense and the ability to balance efficiency, cost, and customer experience.
- Fluent in English and capable of working in a cross-cultural, fast-paced environment.
Why Join Us
- Be part of a core team building a new business from 0 to 1.
- Huge growth potential, high ownership, and flexibility.
- Fast experimentation culture with visible, real-world impact.
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