Domestic Abuse Helpline Advisor
2 semanas atrás
**Location**Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)**Service/location/team**The National Domestic Abuse Helpline**Salary**£17,314.27 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)**Role Overview**We are recruiting for three Domestic Abuse Helpline Advisor's to join our team on the National Domestic Abuse Helpline.**Job Title: Domestic Abuse Helpline Advisor (Part Time) x3****Location**: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)**Salary**: £17,314.27 per annum, inclusive of London Weighting allowance if applicable**Contract type**: Part Time, Permanent**Hours**: 22.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24-hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available)This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.Closing date: 09:00am 13 October 2025Interview Dates: 20,21 and 22 October 2025**Benefits**Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
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Domestic Abuse Helpline Advisor
Há 7 dias
Tocantins, Brasil Refuge Tempo inteiro**Location** Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London) **Service/location/team** National Domestic Abuse Helpline **Salary** £28,104 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement) **Role Overview** We...
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Deputy Helpline Manager
Há 6 dias
Tocantins, Brasil Refuge Tempo inteiro**Location** Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London) **Service/location/team** National Domestic Abuse Helpline Team **Salary** £43,627.32 per annum (Inclusive of £3000 per annum London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking...
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Helpline Contact Centre Manager
4 semanas atrás
Tocantins, Brasil Refuge Tempo inteiro**Location**Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)**Service/location/team**National Domestic Abuse Helpline**Salary**£49,538 per annum Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement**Role Overview**We are recruiting for...
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Domestic Abuse Navigator
Há 3 dias
Tocantins, Brasil The Deaf Health Charity SignHealth Tempo inteiro**Role**: Domestic Abuse Navigator **Salary**: £31,522.73 **Location**: East of England, with occasional travel to other areas **Hours**:37 hours per week **Report to**: Domestic Abuse Team Leader **Closing date**: 12 February 2026 **Interview date**: 18 February 2026 At SignHealth, we’re not just hiring—we’re breaking down barriers and transforming...
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Economic and Domestic Abuse Lead
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Digital Lead
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Tocantins, Brasil Refuge Tempo inteiro**Location** Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London) **Salary** £38,674.05 **Role Overview** We are recruiting for a _Digital Lead_ to join our team in _London_; the scope on this job involves. **Job Title: Digital Lead - Maternity Cover** **Location**: Homeworking with a requirement to occasionally work...
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Digital Lead
1 semana atrás
Tocantins, Brasil Refuge Tempo inteiro**Location**Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)**Salary**£38,674.05**Role Overview**We are recruiting for a _Digital Lead_ to join our team in _London_; the scope on this job involves.**Job Title: Digital Lead - Maternity Cover****Location**: Homeworking with a requirement to occasionally work at Head Office...
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Eastern European Floating Support Worker
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Eastern European Floating Support Worker
2 semanas atrás
Tocantins, Brasil Refuge Tempo inteiro**Location**Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-loca**Service/location/team**Ascent Pan London Floating Support Service**Salary**£28,857.12 per annum**Role Overview**We are recruiting for an Eastern European Floating Support Worker to join our team in our PAN London Floating Support Service.**Job...