Senior Business Analyst

**Build your future with Sovos.**If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities in which we live and work. When we say Solve Tax for Good, we mean For Good in every sense of the word. Our organizational commitment is to provide a place where employees can thrive and progress in their careers while having the support behind them that only a global company can offer.Sound like this might be the opportunity you have been looking for?It’s not about what you have done somewhere else, it’s all about what you are capable of doing here.**The Work You’ll Do**:Business analysts are responsible for driving the requirements and delivery of new and/or adaptation of current Sovos offerings for global markets. The role will be measured by delivering high quality, innovative solutions which are adopted by the market and are competitively differentiated. Business analysts will manage timely deliverables with strong communication skills. Success will require closely engaging the Product Development team and Product Manager to define and drive delivery of a product which customers can’t imagine how they worked or operated without.- More specifically you will:_- Create and maintain the relationship between product management and product development- Communicate regularly, working alongside Product Management team and Engineers- Create and maintain product backlog- Participate in daily planning and progress meetings- Maintain a detailed understanding of user and compliance requirements- Serve as the advocate for the customers to understand their needs and buying behavior to help deliver opportunities for increased sales and strategies to address competition- Assist developers and QA members with compliance stories- Develop and test solutions, including new and evolving tax forms, that enable clients to use Sovos's VAT forms software and meet their periodic tax compliance needs- Document form updates for both internal and external stakeholders- Partner with forms researchers, product owners and other colleagues to ensure our compliance solutions are accurate and usable- Create deliverables that meet customer needs, and are maintainable, supportable, and compliant- Actively participate in initiatives to improve processes and procedures- Explain complex tax rules in clear language for tax and non-tax professionals both internally and externally**What We Need From You**- Background and experience in VAT automation and/or VAT reporting software and solutions- Having experience in Atlassian Products is a plus (Jira, Confluence)- Experience in Scrum methodology is a plus- Able to effectively manage multiple work assignments and projects- Able to successfully troubleshoot and problem-solve with both internal and remote users- Interest in researching tax a plus- Excellent communication skills required- Strong analytical skills and attention to detail- Strong and effective organizational skills- Ability to effectively manage multiple work assignments and Ability to work well individually and within a cross functional team- Ability to work well individually and within a cross-functional team- Essential Job Functions:- Interact effectively with teammates, colleagues and customers- Comprehend and communicate complex concepts- Concentrate, analyze and resolve complex problems**What Does Sovos Offer You?**- The tools to enhance your life - because we want you to enjoy your life outside of work_- Health Insurance- Learning & Development programs- Progressive Wellness Program- A chance to work with talented and passionate people in a rewarding and values-driven environment- Visit our careers page to learn moreSovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, colour, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.**Company Background