Manager, Managed Services

3 semanas atrás

São Paulo, Brasil VISA Tempo inteiro

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting and Analytics team is looking for a high performance individual to join its Managed Services practice in Brazil. The potential candidate will proactively engage with Visa Clients, by delivering, implementing and executing projects and solutions on behalf of issuers, acquirers and merchants. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and unique business partner.

The Managed Services Manager will play a key role developing high impact projects for Visa’s clients in Brazil supporting VCA’s Risk vertical. This position will be based in Sao Paulo, Brazil. The potential candidate will be responsible for managing projects and extracting insights from vast amounts of data (including clients’ and/or VisaNet), performing analysis of trends, finding key insights based on transactional information which will address key strategic needs for Visa’s clients.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities
  • Performance Management & Reporting: Track and measure team performance and projects KPI’s. Analyze results, provide insights and foster a virtuous cycle of continuous improvement.
  • Collaboration: Serve as liaison with functional teams ensuring consistency and collaborative working environment throughout Visa’s local, regional and global groups.
  • Project Management: Develop and coordinate implementation of full-scale projects related to Risk and Authorizations.
  • Data-driven implementation: Utilize Visa's data and analytic capabilities, technology, and industry expertise to develop, standardize and implement the consulting solutions focused on Authorizations, Risk and Fraud.
  • Market Trends: Identify relevant market trends by country, based on a deep analysis of payment industry information. Interact with several internal and external stakeholders for the strategic definition of analysis and initiatives. Continuously develop and present innovative ideas in order to improve risk practices.
  • Analytics and insights: Perform client-specific analysis on portfolio data including proprietary information, such as customer demographics, activity, spend levels, behavioral scores, financial information, among others. Communicate complex concepts and the results of the analyses in a clear and effective manner.
Qualifications

Basic Qualifications
5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD.

Preferred Qualifications
6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
• BA/BS required. MBA or other relevant Master's degree preferred (eg: Statistics, Computer Science, Engineering or other related fields).
• Experience in credit risk and/or fraud risk.
• 8+ years of overall experience with a preferred minimum of 5 in a banking, credit bureau, processors and/or retailer. Experience in risk and fraud in the retail banking, payments, financial services, and/or technology industries are a plus.
• Experience with fraud detection solutions such as Visa Advanced Authorizations, Visa Risk Manager, Monitor Plus, Sentinel, Lynx, Falcon, among others, is a plus.
• Work with large volumes of data (Big Data), extract, clean and manipulate large datasets using standard tools such as Hadoop Ecosystem, Hive, Apache Spark, SAS, through scripting in Python, SQL, etc.
• Knowledge of data visualization tools such as Tableau or Power BI.
• Transform data/analysis to a business language.

Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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