Customer Support Associate

3 semanas atrás


Fortaleza, Brasil beBeeCustomerSupport Tempo inteiro

Job Title: Customer Support Associate This is a customer-focused role that requires strong technical skills to assist clients with mobile device systems, hardware, software, and company procedures. The position involves responding to client queries via phone calls, emails, and helpdesk tickets in a timely and professional manner. Clients rely on our team for efficient resolution of technical issues involving supported hardware, tools, and carrier systems. We work closely with clients' employees to provide guidance on proper use of Mindglobal's specific websites and tools. The ideal candidate will possess excellent communication skills, industry knowledge, and the ability to stay current with evolving technologies and information. A keen eye for detail and problem-solving skills are essential for success in this role.


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