Customer Support Professional

Há 4 dias


Fortaleza, Brasil beBeeCommunication Tempo inteiro

Job Title: Customer Service Representative About the Role: We are a global, multi-regulated trading company offering clients access to markets worldwide. This is a unique opportunity for those interested in living and developing a career in Southeast Asia: Malaysia or Thailand. We will provide all necessary visa assistance and relocation support. Provide frontline support to our customers via live chat, phone, and email. Answer queries and resolve client issues regarding products, platforms, and promotions. Address customer feedback and complaints professionally. Record and update customer data when necessary. Support documentation needs within the department and translation of customer announcement notices. Requirements: • Bachelor's degree, fresh graduates welcome to apply. • Over 2 years of experience in Customer Service, preferably in crypto or fintech, but any industry is considered. • Mandatory rotation shift schedule with night shifts once relocated. • Experience in international settings and teams. • Fluency in English is MANDATORY • Exceptional communication skills with a superb client focus. • Logical and analytical approach to problem-solving. • Knowledge or interest in trading is highly desirable, but not essential.


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