Global Partners Project Operations Manager

Global Partners Project Operations Manager

Join to apply for the Global Partners Project Operations Manager role at Wellhub

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.

We are hiring a Global Partners Project Operations Manager to our Partner Operations team in São Paulo . This role joins our Projects and Tools team within Partner Operations. Our team is responsible for developing process improvements and new tools to support our partners pillar. We are looking for efficiency and quality in our operations. You will contribute to projects that improve the partner operations experience, supporting discoveries through interviews, reading the documentation of current processes, helping the team analyze root causes, testing hypotheses, and conducting action points with defined stakeholders to guarantee results. We thrive in a fast-paced, dynamic environment.

• Lead, coach and develop a team with 3 talented people by creating development plans and continuous feedback.
• Manage team structure, scope and responsibilities, as well as goals, metrics and OKRs.
• Collaborate with multiple teams across the organization, technical and non-technical, to get deliveries in place, manage expectations and overcome objections.
• Map improvement points and manage the backlog, while aligning with internal needs and available resources.
• Review documents for improvements on processes, policies, and other definitions and follow up on active projects and initiatives.
• Live the mission: inspire and empower others by caring for wellbeing and creating a supportive environment for work-life balance.

• Reside in São Paulo.
• Availability to go to the office when requested.
• Problem solver, highly organized with analytical skills.
• Positive attitude and ability to foster a healthy environment.
• Previous leadership experience and ability to collaborate in cross-functional teams.
• Proven ability to build and maintain relationships with stakeholders at all levels.
• Experience with Google Suite and Microsoft Office.
• Experience with project management and process improvement.
• Advanced English skills for meetings with global stakeholders.
• Experience in fast-paced environments (startups or consulting).
• Nice to have: experience in business transformation projects, quality management roles, basic coding (SQL, JS, Python), and BI tools (Power BI, Tableau, Looker).

We’re a wellness company committed to the health and wellbeing of our employees. Our flexible program allows you to customize benefits according to your needs.

• WELLHUB: Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources. Gold plan included at no cost; other premium plans discounted.
• WELLNESS: Health, dental, and life insurance.
• FLEXIBLE WORK: Flexible hybrid or full remote options with a home office stipend and monthly flexible work allowance.
• FLEXIBLE SCHEDULE: Flexible working hours based on personal schedule and business needs.
• PAID TIME OFF: Vacations after 6 months plus 3 days per year, plus 1 day per year of tenure (up to 5 extra days) and a birthday off.
• PAID PARENTAL LEAVE: 100% paid parental leave and extended maternity leave.
• CAREER GROWTH: Opportunities for personal and career growth with an investment in employee development.
• CULTURE: A diverse, global, high-growth tech company with a value-based culture of trust, flexibility, and integrity.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.

Diversity, equity, and belonging are core to Wellhub. We are an equal opportunity employer and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other status protected by law.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing; Industries: Wellness and Fitness Services