Business Transformation Global Partners Project Operations Manager São Paulo

Global Partners Project Operations Manager

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company. We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here.

THE OPPORTUNITY

This role is to join our Projects and Tools team within Partner Operations. Our team is responsible for developing process improvements and new tools to support our partners pillar. We are looking for efficiency and quality in our operations. You will be expected to contribute to projects that improve partner operations experience supporting discoveries through interviews, reading the documentation of the current processes, helping the team analyze root causes, testing hypotheses, and conducting the action points with the defined stakeholders to guarantee the results will be delivered. We thrive in a fast-paced, dynamic environment, if you like it, our team is the best place for you.

YOUR IMPACT

• Lead, coach and develop a team with 3 very talented people by creating development plans and continuous feedback.
• Manage team structure, scope and responsibilities, as well as goals, metrics and OKRs.
• Collaborate with multiple teams across the organization, technical and non-technical, to get the deliveries in place, manage expectations and overcome objections.
• Map improvement points and manage the backlog, while aligning with the internal needs and the available resources.
• Review documents for improvements on processes, policies, and other definitions and to follow up on active projects and initiatives.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE

• Availability to go to the office when requested.
• Problem solving lover, very well organized person and with analytical skills.
• Positive attitude: fostering a healthy environment is key.
• Previous leadership experience.
• Demonstrated ability to collaborate effectively in cross-functional teams.
• Proven ability to build and maintain strong relationships with stakeholders at all levels.
• Experience with an office suite on a daily basis (Google Suite, Microsoft Office).
• Experience with project management and process improvement.
• Advanced English skills to handle meetings with global stakeholders.
• Experience in navigating fast-paced environments such as startups or consulting firms.
• Nice to have: Previous experience working in business transformation projects.
• Nice to have: Experience with quality management roles.
• Nice to have: Coding skills such as SQL, JS, or Python basics.
• Nice to have: Knowledge about BI tools such as Power BI, Tableau, Looker and similar ones.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in leadership and project management and advanced English are mandatory requirements.

WHAT WE OFFER YOU (LATAM)

We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs.

Our benefits include:

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

PAID TIME OFF: Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

PAID PARENTAL LEAVE: 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. We invest deeply in employee development.

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world. You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day.

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law.

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