
Reliable Infrastructure Specialist
4 semanas atrás
We are seeking a highly skilled and experienced Site Reliability Engineer to join our team.
Key Responsibilities:
- Handle major incidents via CIRS (Critical Issue Response System) and provide frequent updates until resolution, ensuring minimal downtime and maximum productivity.
- Perform in-depth application troubleshooting and identify preventive measures to prevent future issues.
- Manage CIRS-related requests, including deployments, feature toggles, and data fixes, to maintain the stability of our systems.
- Follow up on major production incidents and coordinate with cross-functional teams to resolve issues efficiently.
- Enhance monitoring capabilities using tools like Dynatrace, Kibana, and Splunk, providing real-time insights into system performance.
- Write and improve monitoring scripts and alerts based on incident learnings, ensuring proactive issue detection.
- Handle customer escalations and coordinate with Support & Engineering teams to resolve issues promptly.
- Support planned activities and respond to ad-hoc requests from CES teams, demonstrating adaptability and flexibility.
Requirements and Qualifications:
- Deep experience in DevOps and Production Support, with a strong understanding of automation and CI/CD practices.
- Experience in cloud platforms (GCP, AWS, or Azure preferred), with hands-on knowledge of monitoring tools such as Dynatrace, Kibana, and Splunk.
- Familiarity with strong troubleshooting skills and ability to deep dive into application issues, with excellent communication and coordination skills across teams.
Benefits:
- Opportunity to work with cutting-edge technologies and tools.
- Collaborative and dynamic work environment.
- Ongoing training and development opportunities.
What We Offer:
- A competitive salary and benefits package.
- The chance to make a meaningful impact on our organization's success.
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