Clinical Trainer Specialist

Get AI-powered advice on this job and more exclusive features. Join a team that is changing millions of lives. Transforming smiles, changing lives. At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. About This Opportunity Clinical Trainer Specialist at Align is responsible for teaching dental professionals how to effectively learn and operate a complex and highly sensitive digital impression scanner. Through instructor‑led training, this professional will educate dentists and their staff on advanced dental treatments and comprehensive clinical solutions. Upon completion of the training, the learners should be confident using the digital impression system and the new technology should be fully incorporated into the dental practice’s daily workflow. Key Responsibilities Provide initial and ongoing trainings for new and existing customers on the iTero product line. Use technology to provide virtual classroom training and training support. Provide virtual or face‑to‑face training sessions for customers. Deploy all modules of training sessions. Develop post‑training consultancy (proactive contacts with customers, provide effective feedback for corrective and preventive actions). Implement the lesson plan effectively and on time. Develop customized solutions for new businesses. Customize and deploy training for internal clients (Sales, Channels, etc.). Work on material development. Work on problems of diverse scope and resolve a wide range of issues in creative ways. Use data/analytics to monitor progress with customers and drive decision‑making. Act as subject matter expert in the region. Serve as the focal point for clinical education for iTero across different commercial and clinical channels, supporting strategic initiatives. Lead and coordinate complex projects related to clinical education, integration strategy and new product rollouts and educational strategy. Represent the iTero clinical education strategy in cross‑functional committees, partnering closely with Marketing, Sales Training, Clinical and Regional stakeholders. Participate actively in key business meetings, roadmap discussions and escalated clinical situations as subject matter expert. Professional travel availability (regional and international) is required. Skills, Knowledge & Expertise Bachelor of Dentistry is mandatory. Specialization is desirable. Advanced English or Spanish is necessary. 4‑6 years of relevant professional experience with medical device/health equipment. Structures and manages the execution of project/program tasks with general supervision and little guidance, recommending new approaches. Strong sense of urgency and time management. Ability to influence others. Advanced constructive communication and teamwork & collaboration. Proficient relationship management. Advanced virtual interactions. Advanced knowledge of local, regional and national industry insights. Ability to identify and access analytics data. Strong self‑awareness, resilience, empathy, social and emotional intelligence. Creativity and innovation. Build integrated solutions with other areas. Ability to simplify highly technical concepts and translate clinical expertise into scalable learning solutions. Ability to navigate decision‑making environments with senior clinical stakeholders. Availability to travel regionally and/or internationally based on business needs. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Health Care Provider Industries: Medical Equipment Manufacturing Equal Opportunity Statement It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire. Applicant Privacy Policy Review our Applicant Privacy Policy for additional information. #J-18808-Ljbffr