Operations Manager

Overview

About Crossover Health

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

Job Summary

We’re looking for a highly organized, proactive, and resourceful Operations Manager to support a dynamic, fast-paced leadership role. This person will serve as a strategic extension of the executive, balancing hands-on involvement in strategic cross-functional projects, ensuring key initiatives stay on track, and supporting administrative functions to move the work forward in the most efficient manner possible. This is not a traditional executive admin or project management role. It is for a highly driven, highly organized individual who enjoys complex task management and structure, but also wants visibility and input into business operations, decision-making, and high-priority initiatives. This role is ideal for someone who thrives in the details but is also hungry for context, influence, and responsibility.

Strategic Project Support

• Join meetings, take notes, and follow through on action items
• Track and organize cross-functional projects—nothing falls through the cracks
• Build light-weight project plans, timelines, or status updates
• Help prepare materials for key meetings (decks, memos, summaries, etc)
• Conduct research, draft internal documents, and support decision-making with data

Strategic Operations Support

• As you demonstrate trust, judgment, and ownership, you'll have the opportunity to:
• Manage internal communications and operational cadences (e.g. weekly priorities, planning cycles, etc)
• Run point on special initiatives and cross-functional efforts
• Serve as liaison between the executive and stakeholders
• Proactively identify inefficiencies and design better workflows
• Shape your own role as a strategic thought partner

Executive Leader Support

• Manage a complex and dynamic calendar across multiple time zones and priorities
• Schedule meetings, coordinate logistics, and keep things moving smoothly
• Handle travel planning, expense reporting, and admin tasks with polish

• 4+ years of professional experience in executive support, operations, or healthcare program/project coordination — ideally in a fast-paced, high-growth, or complex environment.
• Proven success in managing executive calendars, meetings, and logistics while also owning cross-functional projects or workflows.
• Strong written and verbal communication; able to draft clear summaries, updates, and action items.
• Proactive problem-solver who thrives in ambiguous environments and can anticipate needs before they arise.
• High emotional intelligence and discretion; able to navigate sensitive situations and maintain confidentiality

The base pay range for this position is $103,414.00 to $139,610 per year. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position may be eligible for an annual bonus opportunity and comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K.

EEO Statement

Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at

To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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