Senior Network Support Engineer

Join to apply for the Senior Network Support Engineer role at EPAM Systems We are seeking a highly skilled and experienced Senior Network Support Engineer to join our team. This individual will be responsible for providing advanced-level support for our global data network, serving as level 3 support for all network-related tasks and troubleshooting. The ideal candidate will design, develop, and deploy LAN/WAN network infrastructure and ensure its reliability and security. Responsibilities Design, develop, and deploy LAN/WAN network infrastructure Provide 3rd level troubleshooting for all LAN/WAN alerts and issues Maintain all monitoring and reporting systems Produce and maintain documentation for all systems deployed Perform on-call duty for non-business hours support as per shift assignments Perform administrative tasks pertaining to time entry and status reporting Configure and install various network devices and services Perform network maintenance and system upgrades Monitor performance, system availability, and reliability Monitor system resource utilization, trending, and capacity planning Work within established configuration and change management policies Implement security tools, policies, and procedures Liaise with vendors and other IT personnel for problem resolution Maintain 24x7 availability for support Conduct technical trainings to internal resources Requirements 3+ years of experience in a network support role CCNP Certification required B.A. Degree / B.S. Degree in a relevant field Azure/cloud-based networking expertise Experience with SDWAN, Cisco Firepower preferred Experience in troubleshooting complex network issues Proficiency in configuring and troubleshooting Cisco network devices Experience with Next Gen Firewalls, Cisco ISE, and wireless technologies Knowledge of routing protocols, LAN switching, and TCP/IP protocol suite Experience with network security practices Experience with firewall cloud services, Zscaler preferred Familiarity with applications such as SAP, Citrix, Portal, etc. Strong communication and documentation skills Fluent English communication skills at a B2+ level Nice to have Additional certifications such as CCIE Experience in a global network environment Proficiency in additional network technologies and protocols We offer Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non-wages concept). Medicina Prepaga (It covers the collaborator and direct family group). Paternity Leave (Two additional days are added to what is established by law, total of 4 days). Discounts card. Training Program (Access to multiple customized training plans according to the needs of each role within the company). Marriage bonus (The company doubles the allowance established by law that ANSES offers). Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company). External Agreements and Discounts. Vacations: 14 calendar days a year By applying to our role, you are agreeing that your personal data may be used as set out in EPAM´s Privacy Notice and Policy. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. Seniority level Mid-Senior level Employment type Full-time Job function Business Development, Information Technology, and Engineering Industries: Software Development and IT Services and IT Consulting Referrals increase your chances of interviewing at EPAM Systems by 2x Get notified about new Senior Network Support Engineer jobs in Greater Buenos Aires . #J-18808-Ljbffr