
Technical Solutions Specialist
1 semana atrás
Overview
We aggregate and normalize campaign data from thousands of channels, connect it with lower-funnel attribution, and deliver ROI measurement across every touchpoint. We’re looking for a skilled engineer who can provide top-notch technical support to our customers. As a Senior Technical Support Engineer, you’ll be the primary technical voice for our customers, tackling complex issues, and shaping how our product evolves.
Responsibilities- Troubleshoot complex technical issues and drive resolutions.
- Partner with Product, Engineering, and QA to improve product functionality.
- Provide expert guidance on SDK integration and deployment.
- Mentor team members with your deep technical expertise.
- Advocate for customers by bringing feedback into product discussions.
- 4+ years in technical product support (B2B/SaaS preferred).
- Hands-on experience supporting software in production environments (Mobile & Web).
- Strong skills in scripting, SQL, APIs, HTML, HTTP, and debugging tools.
- Experience in mobile advertising analytics or AdTech is a plus.
- Excellent problem-solving, analytical, and communication skills.
- Work with world-class products
- Be part of a fast-growing company
- Collaborate with talented teams
- A culture that values creativity, ownership & customer advocacy
Os interessados devem se candidatar através do portal Caderno Nacional
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