Customer Service Assistant

2 meses atrás


Curitiba, Brasil Hecke Import Tempo inteiro
Vaga:

Customer Service Assistant - Administração de VendasPeríodo Integral - Presencial

A

HECKE IMPORT

está à procura de um profissional

dinâmico

e

comprometido

, com perfil de

alto desempenho

, para atuar na administração de vendas, com foco em resultados, eficiência e melhoria contínua.

Responsabilidades:

Apoiar a área comercial em processos de média complexidade, sugerindo melhorias e inovações;Analisar e processar pedidos de venda, assegurando o correto cadastro de produtos e o fluxo dos pedidos;Acompanhar a disponibilidade de produtos nos centros de distribuição e auxiliar na gestão do abastecimento;Monitorar e controlar KPIs de nível de serviço, identificando e implementando iniciativas de melhoria;Gerir a carteira de pedidos, avaliando cortes e garantindo a melhor solução para a equipe de vendas;Atualizar e apresentar indicadores de performance à liderança, participando de reuniões de resultados;Facilitar a comunicação objetiva entre o time comercial e demais áreas envolvidas, garantindo fluidez no processo de vendas e entregas;Atuar em diferentes frentes de trabalho, priorizando demandas e prazos.

Requisitos:

Graduação completa ou cursando em Administração, Logística, Engenharia, Gestão de Estoques ou áreas correlatas;Excel avançado (imprescindível);Experiência mínima de 2 anos em Customer Service, com foco em pedidos, entregas, contratos e indicadores no mercado de bens de consumo.

Diferencial:

Conhecimento em Power BI.

Perfil:

Proatividade e comprometimento;Boa comunicação e capacidade de trabalhar sob pressão;Pensamento estratégico e visão de negócio;Resiliência e capacidade de lidar com feedbacks construtivos;Capacidade de trabalhar com prazos apertados.

Qualificações desejáveis:

Raciocínio lógico rápido;Assiduidade e comprometimento;Senso de dono e responsabilidade.

Imprescindível:

Residir até 10 km de distância do Bairro São Braz ou Santa Felicidade, Curitiba/PR, ou possuir veículo próprio.

Oferecemos:

Salário compatível (CLT);Vale Combustível;Vale Refeição e Vale Alimentação;Plano de Saúde após período de experiência.

Processo Seletivo:

Envie seu currículo com pretensão salarial através do LinkedIn (Recruiter).

Junte-se à nossa equipe e faça a diferença



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