Customer Success Manager
2 semanas atrás
Client Solutions Manager (CSM) - Client Success - Global Business Solutions - Sao Paulo We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. About my client Fast-growing AI scale-up that helps banks and collection agencies in LATAM replace or boost phone agents with Portuguese-speaking voice & chat bots. Friendly, multicultural team; São Paulo hub + regional travel. Responsibilities Run 3-5 client projects from kick-off to live: gather needs, set timeline, keep everyone on track, make sure the bots start talking on schedule. Be the day‑to‑day contact for clients—answer questions, share weekly numbers, fix hiccups before they escalate. Watch the dashboards (call success, customer satisfaction, cost savings) and flag anything that needs a quick tweak. Spot chances to add more lines of business or renew/expand the contract and loop in sales. Write short reports and share lessons so the next launch is smoother. Requirements 3+ years managing client projects or accounts inside Brazilian collections, recoveries or payment operations (BPO, bank, fintech etc.). Comfortable with Excel, slides and basic metrics; you don’t need to code. Good talker and listener. Familiar with chatbots or voice automation is a plus, not a must. Portuguese+English for working language. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology and Project Management Industries IT Services and IT Consulting, Software Development, and Technology, Information and Media #J-18808-Ljbffr
-
Customer Success Manager
4 semanas atrás
São Paulo, Brasil Digibee Tempo inteiroJoin to apply for the Customer Success Manager role at Digibee 1 day ago Be among the first 25 applicants Join to apply for the Customer Success Manager role at Digibee Get AI-powered advice on this job and more exclusive features. About DigibeeDigibee is an iPaaS that scales integration workflows while reducing cost and technical debt. Rather than require...
-
Customer Success Manager
1 semana atrás
São Paulo, Brasil Digibee Tempo inteiroJoin to apply for the Customer Success Manager role at Digibee 1 day ago Be among the first 25 applicants Join to apply for the Customer Success Manager role at Digibee Get AI-powered advice on this job and more exclusive features. About Digibee Digibee is an iPaaS that scales integration workflows while reducing cost and technical debt. Rather than require...
-
Graduate Customer Success Manager
1 semana atrás
São Paulo, Brasil Canonical Tempo inteiroJoin to apply for the Graduate Customer Success Manager role at Canonical Continue with Google Continue with Google Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn,...
-
Customer Success Manager, Brazil
Há 7 dias
São Paulo, Brasil Panaya Tempo inteiroWhat Will You Do? As a Customer Success Manager, you are responsible for managing all aspects of the company’s relationship with its existing customers. You will be responsible for ensuring customer satisfaction and
-
Customer Success Manager
4 semanas atrás
São Paulo, Brasil Pentera Tempo inteiroOverview Join to apply for the Customer Success Manager - LATAM role at Pentera . Location: Mexico. Accelerate Your Career in Cybersecurity. Pentera is a leader in Automated Security Validation, helping businesses safely emulate real-world attacks to uncover vulnerabilities. With over 350 team members and 1,000+ customers in more than 50 countries, Pentera...
-
Customer Success Manager
Há 10 horas
São Paulo, Brasil Jitterbit Tempo inteiroOverview Are you a results-oriented and motivated customer-oriented sales professional who thrives on building strong connections and driving customer satisfaction? At Jitterbit, we are actively searching for a highly dedicated and enthusiastic Customer Success Manager for the Latam region, to become an integral part of our team. As a Customer Success...
-
Customer Success Manager
Há 4 dias
São Paulo, São Paulo, Brasil Zudy Tempo inteiro R$60.000 - R$120.000 por anoAre you a results-oriented and motivated customer-oriented sales professional who thrives on building strong connections and driving customer satisfaction? At Jitterbit, we are actively searching for a highly dedicated and enthusiastic Customer Success Manager for the Latam region, to become an integral part of our team. As a Customer Success Manager, you...
-
Customer Success Manager
2 semanas atrás
São Paulo, Brasil UiPath Tempo inteiroLife at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self‑propelled, generous, and genuine. People who love being part of a fast‑moving,...
-
Customer Success Manager
Há 10 horas
São Paulo, Brasil emnify Tempo inteiroYour Role Do you want to become an expert in IoT and emnify’s solutions? Are you a customer‑centric person who likes challenges and is passionate about new technologies? Join our ambitious Customer Success Management team! The Customer Success Manager will play a crucial role in driving customer satisfaction, retention, and revenue growth through...
-
Enterprise Customer Success Manager
1 semana atrás
São Paulo, Brasil Canonical Tempo inteiroJoin to apply for the Enterprise Customer Success Manager role at Canonical 2 days ago Be among the first 25 applicants Join to apply for the Enterprise Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating systems to the global...
