Technical Integration Analyst

**Job Summary**:
We are looking for a technically adept and analytically minded **Technical Integration Analyst** to join our expanding iGaming business. In this role, you will take ownership of the full integration lifecycle for new partners—analysing external systems, scoping technical requirements, and ensuring seamless end-to-end delivery. This is a highly collaborative position requiring strong API knowledge, systems analysis expertise, and the ability to communicate technical detail with clarity. If you enjoy working at the intersection of technology, data, and delivery, and thrive in a fast-paced, evolving environment, we’d love to hear from you.
**Key Responsibilities**:
**System & API Analysis**
- Conduct in-depth technical assessments of third-party systems (e.g., wallets, CRMs, promotional engines) to understand API endpoints, payload structures, authentication flows, and limitations.
- Reverse-engineer external platform behaviors and data flows using tools such as **Postman**, **Swagger**, and internal diagnostic utilities.
- Identify integration constraints, technical edge cases, and bespoke configuration requirements.
**Requirements Definition & Technical Design**
- Collaborate with clients to elicit and document technical requirements during pre-integration discovery.
- Translate business objectives into structured integration specifications, use-case flows, and interface documentation.
- Ensure all technical artefacts align with internal architecture principles and compliance standards.
**Platform Gap Analysis & Continuous Improvement**
- Evaluate operator integration demands against existing platform capabilities to identify functional gaps.
- Recommend platform enhancements, API extensions, or tooling improvements based on analytical findings.
- Support strategic roadmap discussions with data-backed insights and prioritisation input.
**Testing & Technical Validation**
- Conduct hands-on integration testing, including endpoint validation, payload testing, and performance benchmarking.
- Use frameworks such as **Java + RestAssured** for automated test execution where applicable.
- Diagnose technical issues through root-cause analysis and liaise with development teams for resolution.
**Process & Documentation Excellence**
- Maintain clear and comprehensive documentation, including system specifications, integration playbooks, and technical user guides.
- Contribute to standard operating procedures and reusable templates to improve onboarding consistency.
- Update **Vendor Partner Agreements (VPAs)** with current technical expectations, service definitions, and data handling protocols.
**Cross-Functional Collaboration**
- Act as the technical liaison between internal teams (Product, Engineering, Compliance, Legal) and external partners.
- Participate in technical workshops, integration planning sessions, and stakeholder reviews.
**Required Skills & Experience**:
- 4+ years in a technical analyst, integration consultant, or systems analyst role within a tech-led or iGaming environment.
- Strong knowledge of **REST APIs**, **JSON**, **XML**, and system-to-system communication protocols.
- Hands-on experience with integration testing and tools like **Postman**, **Swagger**, and **RestAssured**.
- Competent in producing technical documentation, flow diagrams, and system architecture maps.
- Proven ability to communicate complex technical issues clearly and concisely to non-technical stakeholders.
Experience working in **Agile** teams using tools such as **Jira**, **Confluence**, and **Git**.

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