Performance and Planning Sr. Analyst, Logistics

Overview

Performance and Planning Sr. Analyst, Logistics role within the Logistics Business Unit, focusing on design and implementation of initiatives across Brazil's market to enhance customer online and offline experience through product, sales and operations teams.

About the team/role

From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. 99Entrega is our last mile delivery service , using cars, motos, utilitaries, vans and small trucks. As a member of the Logistics BU operations team, you’ll design and implement initiatives across Brazil and continuously enhance customer experience. Be prepared for a hectic, fast-paced and challenging environment.

We’re looking for a Performance and Planning Sr. Analyst to be part of the management team in logistics — ensuring scalability, growth and long-term sustainability. In this role, you will have a key impact on defining long-term strategy and building the main objectives for our Business Unit. You will be responsible for defining growth targets, creating performance frameworks, and translating strategic objectives into actionable goals for clients, carriers, and delivery partners. You will act as a key partner to leadership, provide insights, drive performance discussions, and support data-driven decision-making.

If you’re ready to take on this challenge and drive real change, we’d love to meet you

In this role, you'll be...

• Define commercial strategy that balances costs, margins, and perceived value.
• Build and monitor the sales KPIs , growing our participation with main clients;
• Develop the sales incentive models to drive sales engagement and performance across the logistics ecosystem;
• Support strategic negotiations , growing value with clients and partners by providing insights and opportunities.
• Establish and track business KPIs , driving continuous improvement in processes and tools.
• Define and monitor growth targets across all service categories , ensuring alignment with the company’s strategic plan;
• Develop performance frameworks and establish KPIs to measure efficiency, scalability, and profitability;
• Lead business performance reviews , providing insights and recommendations to the leadership.
• Develop strategic projects ensuring the best user experience, high value perception and competitiveness across all categories;
• Lead and manage strategic projects , ensuring milestones, deliverables, and results are achieved on time and within scope;
• Monitor project outcomes and business results, driving continuous improvement and performance acceleration.
• Analyze market trends , competition, and customer behavior, turning data into strategic plans;
• Ensure the company position among main players in the market.

Qualifications & requirements

Domain Knowledge:

• Solid background in Business Administration, Engineering, Economics or related fields.
• Proven experience in planning, business performance, or strategy roles within logistics, transportation, supply chain, or service industries;
• An advanced degree in a quantitative field is a plus .

Technical Fluency:

• Strong analytical skills and proficiency with data analysis and modeling tools such as Python, R, SQL, and MATLAB ;
• Advanced Excel skills and experience with performance management methodologies (OKRs, BSC, etc.);
• Excellent communication and influencing skills, with the ability to work across different stakeholders.
• Advanced English

Personal Attributes:

• Hypothesis-Driven : You approach problems with a scientific method: observe, hypothesize, test, and iterate;
• Insatiably Curious : You constantly ask "why" and dig deeper into the root cause of marketplace behaviors;
• Business-Oriented : You connect your mathematical work directly to business outcomes like cost savings, revenue growth, and customer retention.

Cultural Fit:

• Entrepreneurial mindset—thrives in ambiguity and pivots fast in hyper-growth settings;
• Exceptional communication skills, bridging technical and non-technical audiences;
• Adaptability, empathy, teamwork, and a proactive approach to driving results.

Why you'll love working at DiDi

We create user value. We strive to always create valuable experiences for our users in everything we do. We focus on safety, pleasantness and efficiency. We are data-driven and make informed decisions by analyzing valuable metrics. We believe in win-win collaboration, integrity, growth, and a diverse and inclusive culture. We are committed to equal opportunities for all.

Diversity & Inclusion

Diversity is a non-negotiable value and part of who we are. We practice inclusion, plurality, and respect. The Diversity Committee works with HR, leadership and identity groups (99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães). This position is open to everyone, including pregnant people and people with disabilities (PwD).

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