Enterprise Customer Success Manager
1 semana atrás
Canonical is a leading provider of open source software and operating systems to global enterprise and technology markets. Our flagship platform, Ubuntu, is widely used in public cloud, data science, AI, engineering innovation, and IoT initiatives. We operate with a founder‑led, profitable, and growing culture, supporting over 1,200 colleagues in more than 75 countries. Enterprise Customer Success Manager Location: Remote. Key Responsibilities Onboard new customers and introduce them to products and support processes, including Ubuntu Pro, MAAS, Landscape, OpenStack, Ceph, Kubernetes, data applications and more. Plan and coordinate complex projects in collaboration with developers, IT managers, and decision makers from various industries. Work with Sales, Field Engineering, and Support to develop and deliver engagement plans that meet customer objectives. Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales. Lead a disciplined, weekly customer and business review process with cross‑functional teams, prioritizing blockers and driving resolution with product and engineering teams. Advocate for customers internally, influencing Canonical product roadmaps, documentation, and processes to improve satisfaction and retention. Support customers via reactive ticket requests. Create digital campaigns targeting multiple customers. What We're Looking For Minimum 5 years of experience in IT with exposure to Linux OS, data applications, storage, cloud computing, networking, security, migration, or IoT. Excellent presentation skills to guide complex software conversations. Experience building and improving internal processes while delivering on customer projects. A true team player capable of interacting across all departments and at all organizational levels. Knowledge of agile methodologies. Fluency in English is required; proficiency in Spanish and Portuguese is highly valued. Additional Skills You Might Bring Experience with Salesforce, Jira, and CRM systems. What We Offer Distributed work environment with twice‑yearly in‑person sprints. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Team Member Assistance Program & Wellness Platform. Opportunities to travel to meet colleagues. Priority Pass and travel upgrades for long‑haul company events. Canonical is an equal‑opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Referrals increase your chances of interviewing at Canonical by 2x. Get notified about new Customer Success Manager jobs in Curitiba, Paraná, Brazil . #J-18808-Ljbffr
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Enterprise Customer Success Manager
1 semana atrás
Curitiba, Brasil Canonical Tempo inteiroCanonical is a leading provider of open source software and operating systems to global enterprise and technology markets.Our flagship platform, Ubuntu, is widely used in public cloud, data science, AI, engineering innovation, and IoT initiatives.We operate with a founder-led, profitable, and growing culture, supporting over 1,200 colleagues in more than 75...
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Customer Success
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Curitiba, Brasil Canonical Tempo inteiroJoin to apply for the Customer Success - Team Manager role at Canonical.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.Location: This...
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Customer Success
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Curitiba, Brasil Canonical Tempo inteiroJoin to apply for the Customer Success - Team Manager role at Canonical . Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Location:...
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Curitiba, Brasil Canonical Tempo inteiroJoin to apply for the Graduate Customer Success Manager role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn,...
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Curitiba, Brasil Canonical Tempo inteiroJoin to apply for the Graduate Customer Success Manager role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn,...
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Curitiba, Brasil Canonical Tempo inteiroJoin to apply for the Graduate Customer Success Manager role at Canonical3 days ago Be among the first 25 applicantsJoin to apply for the Graduate Customer Success Manager role at CanonicalThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate...
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Curitiba, Brasil Canonical Tempo inteiroJoin to apply for the Enterprise Project Manager role at Canonical2 days ago Be among the first 25 applicantsJoin to apply for the Enterprise Project Manager role at CanonicalGet AI-powered advice on this job and more exclusive features.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology...
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Curitiba, Brasil Canonical Tempo inteiroOverview Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include leading public cloud and silicon providers, and industry leaders...
