Manager, Innovation Culture

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Innovation Culture & Enablement, LAC Who we are
Foundry is Mastercard’s innovation engine. In Latin America and the Caribbean, we’re focused on shaping the future of commerce by building what’s next—faster and smarter.
We operate at the intersection of:
Product Excellence – accelerating new products from idea to launch
Innovation Culture – embedding experimentation and continuous learning into how we work
Strategic Partnerships – collaborating with fintechs, startups, and customers to co-create value
Foundry LAC is hands-on, fast-moving, and impact-driven. We’re not here to do innovation theatre—we're here to build, scale, and lead. And we’re looking for someone who wants to do the same from the inside out.
About the Role
We’re looking for a hands-on, creative, and tech-fluent leader to drive our internal innovation culture across Latin America and the Caribbean. This role will sit at the intersection of emerging technologies, employee development and customer engagements —with the mission to make innovation a shared mindset and a daily practice across Mastercard.
This leader will shape how Mastercard LAC thinks, learns, and talks about innovation—and help ensure we stay ahead of what’s next. More than a job, this is a chance to lead a movement, make ideas contagious, and create lasting impact across the region.
If you’re excited by AI, love building programs from scratch, and are passionate about unlocking people’s potential, this is your role.
What You’ll Do
1. Build Innovation Fluency
Design and lead AI and emerging tech training programs—from foundational to hands-on use cases.
Partner with global and local teams to tailor learning content that’s relevant, practical, and scalable.
Connect our internal AI & Data Strategy team and increase internal knowledge and fluency.
Launch and evolve a regional Innovation Learning Series with curated tools, use cases, and quick wins.
2. Activate the Culture
Organize and run engaging regional activations like Demo Showcases and Hackathons.
Lead internal communications to keep innovation top of mind, from newsletters to monthly spotlights.
Shape and run a consistent communications calendar tied to business priorities and employee interests.
3. Empower Sales & Delivery Teams
Train customer-facing teams on how to use thought leadership content to spark strategic conversations.
Create toolkits, talking points, and sessions that connect innovation trends to real customer challenges.
Build feedback loops to continuously improve enablement and track impact.
4. Champion the Mission
Be the face of the innovation culture movement and create an ambassador program across the markets. Lead by example by energizing teams, connecting ideas, and inspiring action.
Act as a connector across business units, spotting opportunities to scale what’s working.
Partner with cross-functional teams such as HR, Comms, Data & AI teams and Global Foundry to embed innovation in how we work, learn, and lead.
All about you
You live and breathe emerging tech, with experience in AI, and want to help others feel the same excitement
You’re have proven ability to design and run internal enablement programs and events.
You’re passionate about people development and believe culture is built through action, not words
You’re a creative and strong communicator who can turn complex ideas into clear, simple and engaging narratives
You’re deeply collaborative, organized with focus on execution to lead and drive change
You’re fluent in English and Spanish (Portuguese is a strong plus)
Previous branding, illustration or animation experience, preferably using creative tools such as Figma, InVision is valued

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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