Outbound Manager

3 semanas atrás

Belo Horizonte, Minas Gerais, Brasil Borks Tempo inteiro

Overview

Manage the day-to-day operations of the business by developing campaign thesis, managing/launching campaigns, and communicating with clients and the team.

Location: Remote

Type: Full-time

Salary: $30,000-$42,000/yr + Client Retention Commissions

How It Works

You'll earn a fixed base salary each month. On top of that, you'll receive a percentage of revenue from every client you manage, tied directly to retention. Example: With ~15 clients under management and an average retention of 3–6 months, total compensation (base + commissions) comes out to roughly $5,650 per month. This structure rewards consistency and long-term client success. The more effectively you manage and retain clients, the higher your earnings.

Outcomes / Key Performance Indicators

The actions you take in our business will result in:

Developing Campaign Thesis:

After a client submits their onboarding form, you'll review their responses and create a thesis for targeting and copywriting. This will be added to the client's onboarding sheet and discussed during the onboarding call. For existing clients, when a campaign reaches 75% completion, you'll communicate with them to brainstorm new campaign ideas based on results from the current one.

Managing / Launching Campaigns:

Once the campaign thesis is approved, your priority is launching the new campaign promptly. A new campaign should be ready when the previous one hits 100%. We ramp up email sending over four weeks: starting at 5/day/inbox and doubling weekly until reaching 25/day/inbox. Regularly monitor active campaigns to ensure smooth operation. Our Airtable interface provides all the necessary stats for informed decision-making.

Communicating With Clients:

Engage with clients twice weekly (Monday & Friday) to review performance and upcoming plans. Provide updates and share new ideas throughout the week. Every Friday, send a weekly report summarizing emails sent, replies, positive responses, meetings booked, and a 4–5 minute video with new campaign ideas. Clients pay a high-ticket monthly retainer, so treat them like first-class passengers. Offer weekly 1-on-1 check-in calls and promptly update the team after these calls to keep everyone aligned.

Daily Team & Administrative Tasks

  • Team Communication: Check in with Tyler daily to share updates and discuss tasks. Suggest workflow improvements and ask questions—no such thing as too many questions.
  • Deliver Work On Time: Monitor Slack for notifications about new clients or campaigns needing updates.
  • Creating SOPs and Improving Workflows: Document your work to support future team expansion. Provide feedback to refine current processes.
  • Consume All Content & SOPs: Review our extensive resources on cold email, including YouTube videos, SOPs, and our cold email course. Take detailed notes to understand our methods and the industry.
  • Shadow the Team: During your first 1–3 months, focus on shadowing the team. Join calls to observe campaign building, client interactions, and daily operations. Learn the dos and don'ts firsthand.

Capabilities

  • Critical Thinking and Problem Solving: You'll manage daily operations, address unforeseen challenges as they arise, stay calm under pressure, think critically, and seek ways to optimize processes and better serve clients.
  • Communication and Innovation: Keep the team and clients updated on your work and insights. Share your thought process openly. Look for opportunities to innovate.
  • Honesty and Humility: Admit when you're stuck, need help, or make a mistake. Acknowledging errors helps resolve issues faster and is valued by clients.
  • Challenge the Status Quo: Always explore how daily operations can be improved, even if things run smoothly.
  • Attention to Detail: Stay process-oriented and meticulous; small details can have big impacts.

About The Team

Our mission is to help B2B companies grow their annual sales by building systems that connect them with real buyers who take action. We work to make things easier for our clients—helping them generate leads, streamline workflows, and focus on what they do best. We value straightforward processes, honest relationships, and practical solutions. You'll join a team that works hard, collaborates, and keeps things real.

Benefits Of The Job

  • Growth: You'll gain valuable marketing skills and real-world experience while learning hands-on every day.
  • Ownership: You'll manage your own projects and work directly with clients, taking charge of delivering results.
  • Purpose: You'll be part of a team making a difference and helping businesses grow.
  • Impact: Your work will contribute to success stories and shape content and case studies we create.

Senioritiy level

  • Entry level

Employment type

  • Full-time

Job function

  • Sales and Business Development

Industries

  • Marketing Services

Referrals increase your chances of interviewing at Borks by 2x

Location: Lages, Santa Catarina, Brazil (2 weeks ago)

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