Associate Solution Consultant

Há 7 horas


São Paulo, São Paulo, Brasil Genesys Tempo inteiro
The** Solution Consultant Associate **position is an excellent opportunity for a recent graduate to start off their career in a pre-sales consulting role. The Solution Consultant Associate will gain an understanding of the dynamic contact center industry, develop their technical knowledge, and hone their consultative abilities, all while working for a global leader in customer experience (CX) solutions. The Solution Consultant Associate career path leads to customer-facing Solutions Consulting roles located within Latin America, working closely with the Sales Account Executive on developing identified business opportunities, and using their understanding of customer needs (functional & technical) to identify the appropriate Genesys software, services, and consulting offerings. The Solutions Consultant Associate role provides an opportunity to learn the CX industry with the prospect of quick growth and career advancement.
**Key Responsibilities**:
- Gain a deep working knowledge of the omnichannel contact center industry.
- Participate in off-site and on-site training focused on the Genesys PureCloud solution.
- Provide strategic support to Sales, including demonstrations, architecture designs, and RFPs.
- Align with Sales, Product Management, Product Support to ensure our customers deliver exceptional experiences to their customers.
- Ongoing interest in contact center and focus on technology trends.
**Minimum Requirements**:
- Bachelor's degree. Focus in Computer Science, Engineering, Computer Technology or Business preferred.
- Demonstrated skills with Microsoft front-office products (e.g. Word, Excel, PowerPoint, Outlook, and Visio) Excellent interpersonal, technical, and written communication skills.
- Comfortable with learning why and how new software operates.
- Ability to thrive in a fast-paced, team environment.
- "Out of the box", critical thinker.
**Nice to Have**:
- 0-2 years of business experience post university graduation.
- Established skills with both online and on-site demonstrations.
**Covid-19**:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.
As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.
**Reasonable Accommodations**:
**About Genesys**:
**Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

  • São Paulo, São Paulo, Brasil CSG Tempo inteiro

    CSG is a leader in innovative customer engagement, revenue management, and payments solutions that make ordinary customer experiences extraordinary.As a flexible first organization, you can find our remote and on-site locations here.Customer Solution Consultant Principal leverages industry, technology and business knowledge to lead conversations with our...


  • São Paulo, São Paulo, Brasil Customer Intelligence Inc. Tempo inteiro

    Oportunidade em Strategy & Transformation – Brasil (Consultant, Associate Managing Consultant & Managing Consultant) Quer impulsionar projetos estratégicos de alto impacto em colaboração com a Mastercard Advisors? Estamos em busca de profissionais em diferentes níveis de senioridade para integrar nossa equipe de Strategy & Transformation no Brasil....

  • Solution Consultant

    Há 5 horas


    São Paulo, São Paulo, Brasil Kapsch TrafficCom América Latina Tempo inteiro

    We are looking for a Solution Consultant to join our teamYour responsibilities:Be responsible for the technical offer of Kapsch in line with the corporate solutions portfolio and strategic partnerships.Build client relationships and support the development of their strategy with hands-on knowledge in the MLFF field.Participate in events and training sessions...

  • Solution Consultant

    2 semanas atrás


    São Paulo, São Paulo, Brasil Hexagon Ppm Tempo inteiro

    **Responsibilities**:**Hexagon is looking for a Solution Consultant to join our team in South America.Although the position is posted in São Paulo, we are flexible on location to hire the best talent across Brazil.****Are you ready for your next professional challenge?If so, please take a look at this great opportunity.**This position is responsible for...

  • Senior Solution Consultant

    4 semanas atrás


    São Paulo, São Paulo, Brasil Genesys Tempo inteiro

    **JOB DESCRIPTION**:**Senior Solution Consultant**Genesys is currently recruiting for a Senior Solution Consultant to join our Pre-Sales team. The Solutions Consultant works with the Sales Account Executives on developing new business across all Genesys product lines. The Solutions Consultant works in a consultative role to understand customer needs and map...


  • São Paulo, São Paulo, Brasil ServiceNow Tempo inteiro

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • São Paulo, São Paulo, Brasil ServiceNow Tempo inteiro

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • São Paulo, São Paulo, Brasil SAP Tempo inteiro

    Solution Advisor Associate - SAP Academy for Customer Success - BRAZIL (Hybrid) Join to apply for the Solution Advisor Associate - SAP Academy for Customer Success - BRAZIL (Hybrid) role at SAP Solution Advisor Associate - SAP Academy for Customer Success - BRAZIL (Hybrid) 4 days ago Be among the first 25 applicants Join to apply for the Solution Advisor...


  • São Paulo, São Paulo, Brasil Customer Intelligence Inc. Tempo inteiro

    Oportunidade em Strategy & Transformation – Brasil (Consultant, Associate Managing Consultant & Managing Consultant)Quer impulsionar projetos estratégicos de alto impacto em colaboração com a Mastercard Advisors? Estamos em busca de profissionais em diferentes níveis de senioridade para integrar nossa equipe de Strategy & Transformation no...


  • São Paulo, São Paulo, Brasil Customer Intelligence Inc. Tempo inteiro

    Oportunidade em Strategy & Transformation – Brasil (Consultant, Associate Managing Consultant & Managing Consultant) Quer impulsionar projetos estratégicos de alto impacto em colaboração com a Mastercard Advisors? Estamos em busca de profissionais em diferentes níveis de senioridade para integrar nossa equipe de Strategy & Transformation no Brasil. ...