IT Support Specialist

Há 3 dias


São Paulo, Brasil beBeeHelpdesk Tempo inteiro

Job Description: We are looking for a skilled IT professional to join our team as a Helpdesk Engineer. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our organization. The successful candidate will be responsible for providing day-to-day technical support to end-users, troubleshooting and resolving application issues, and maintaining technical documentation. Key Responsibilities: Provide technical support to end-users, ensuring seamless operations of computers, network devices, and printers Troubleshoot and resolve end-user application issues, update technical support documentation Handle asset management, maintain inventory, and liaise with vendors Maintain and monitor office network infrastructure, IT security, and antivirus tools Required Skills and Qualifications: To succeed in this role, you will need to possess excellent technical skills, a strong analytical mind, and excellent communication skills. Requirements: Degree in Computer Sciences, Information Technology, or related field preferred Minimum 3 years of relevant experience operating in a similar role In-depth knowledge of computer hardware, software, and OS (Windows and macOS) Understanding of TCP/IP, IP addressing, and LAN technology including switching and routing fundamentals Hands-on experience in Windows server administration and basic knowledge in Linux server administration is a plus Professional Qualification - Microsoft Certified/CCNA is a plus We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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